Jeffrey has been such a good help and totally accommodates you professionally. He listened well to my concerns about the vehicle’s issue. Highly recommended service advisor. ????????????????
3/27/2026
Janet A. VERIFIED CUSTOMER
Jeffrey johnson was the service person that help me. He's the only one that I will work with at Northridge Toyota. He is the best. He knows his business, very professional and explains everything clearly.
3/26/2026
Yolanda Y. VERIFIED CUSTOMER
Clear and concise info re needs to keep car running.
3/26/2026
Sharon R. VERIFIED CUSTOMER
Joe answered my questions patiently. I felt well cared for. Thank you
3/26/2026
Laura T. VERIFIED CUSTOMER
Customer service is always on point and I appreciate Noel making a list of what is recommended to keep my car running as smooth as possible. I appreciate also the discounts he looks out for without me having to ask if there is any on a service I can get done. Which is amazing because he doesn’t have to do that but he goes out of his way to do it.
3/26/2026
William F. VERIFIED CUSTOMER
The man who called me on the phone to notify me that my vehicle was ready called me "buey" and after that happened I had to wait 30 minutes to have my vehicle. His meaning of “ready” has a delay of 30 minutes
3/26/2026
Massoumeh K. VERIFIED CUSTOMER
Yes . Everything was done very efficiently and professionally. Mr. Anthony kept me up to date on what I needed to know about the progress of my car. I appreciate his hard work. Thank you
3/26/2026
Daniel C. VERIFIED CUSTOMER
Joe and the technician were very helpful in finding a service that was right for me and my current needs with no pressure.
3/26/2026
Estela M. VERIFIED CUSTOMER
Jeffrey was cool but the whole system of dropping of car for oil change and tire rotation should take 5 hours or more. It’s every time I get a oils change it isn’t acceptable but why ask for a survey if nothing changes
3/26/2026
Nataly T. VERIFIED CUSTOMER
Jeffrey is great!!!!! 10/10
3/26/2026
Hassan H. VERIFIED CUSTOMER
Trusted and honest service , excellent customer service and great agents to help you through the process.
3/26/2026
Jonathan A. VERIFIED CUSTOMER
Instead of admitting that maybe the dealer was at fault, they made excuses as to why I was having issues. They finally took care of the problem, but now it’s a trust issue. If I can ‘t trust the dealer, who can I trust? While I know nobody is perfect, I get it, but at least admit to the fault.
3/25/2026
Julie T. VERIFIED CUSTOMER
Thank You for providing professional service. Perhaps smiling and feeling more enthusiastic can make the service provided an exceptional one.
3/25/2026
Enrique R. VERIFIED CUSTOMER
Great service from Anthony
3/25/2026
Dan C. VERIFIED CUSTOMER
My vehicle was returned to me as finished, wi t h the plastic ceran wrapper and paper floor mat crumpled and tossed in the passenger's seat. In addition, oily hand prints and oil smudges were on the passenger side door's exterior paint.
The mechanical repairs and service were likely done correctly, however finding the above trash discarded inside the vehicle and dark oil smudges on the exterior paint shows me a lack of concern for detail and or pride in work performances..not a good image ir presentation for the customer whom expects a better level of care from a top dealership.
3/25/2026
Richard R. VERIFIED CUSTOMER
I am very satisfied with the Service. of my car and Alex was very professional.
3/25/2026
Gurdas S. VERIFIED CUSTOMER
Good
3/25/2026
Sebastian P. VERIFIED CUSTOMER
Service was great and less than the estimated 2 hr time frame.
3/25/2026
Elizabeth M. VERIFIED CUSTOMER
I am satisfied with your service in mg camry car.
3/25/2026
Lina G. VERIFIED CUSTOMER
Anthony did not notate on the paperwork that my tire was making a noise after telling me that it's very common with my type of car because dirt or debris can get stuck behind the hub cap. No one knew anything about it when my car was ready. It still makes a noise. Had to call Mustafa over because it took 3 hours to get my car back even though I was told 2 hours max and then I see there's a dent on my door! Immediately Mustafa said "we don't take any responsibility for it " and swore he saw a dent in the pictures. When I checked the pictures there was no dent. He basically said oh well, nothing we can do. Worst customer service! I'll never buy another car from this dealership! And will make sure to advise everyone I know!