Quick to complete the work which was great. Only complaint would be sometimes when I make an appointment it takes longer then today when I. Are in without one
7/15/2025
Patty G. VERIFIED CUSTOMER
The mechanic Issac was very thorough. When we went on a test drive he listened to my concerns and addressed them. I felt that my vehicle was in good hands. I would recommend your dealership to anyone who owns a Toyota that needs servicing.
7/15/2025
Expedita D. VERIFIED CUSTOMER
Allyson and Alex Moran have good working team
7/15/2025
Lowell Dean. VERIFIED CUSTOMER
Shirley was sooo patient with me. It was super early and I am NOT a morning person. The entire process from drop off to picking my car back up took less than 90 minutes. She too fantastic care of my Uber to and from. In all seriousness, I have worked in hospitality for the last four decades, people like Shirley are hard to come by. Peace.
7/15/2025
Albert B. VERIFIED CUSTOMER
Anthony always goes above and beyond with helping me with my vehicles needs.
7/14/2025
Roy C. VERIFIED CUSTOMER
Thank you for the excellent service! I truly appreciate Alejandro Moran’s professionalism and attention to detail throughout the entire process. I’ll be happy to complete the upcoming survey and share my positive experience. Keep up the great work!
7/14/2025
Irene A. VERIFIED CUSTOMER
Brought 2017 RAV-4 in for 12-volt battery recall inspection. While driving home I noticed the clock wasn’t reset in my RAV-4 after Toyota Northridge completed the recall inspection. I am inconvenienced of having to make another appointment, make another trip to have Toyota Northridge to reset my clock and wait in the lobby for another 2-3 hours.
The gentleman who waited on me was excellent and professional but the mechanic who performed the inspection wasn’t.
7/13/2025
Valerie H. VERIFIED CUSTOMER
Joe was clear in his appraisal, easy to work with, timely in his estimate, a pleasure to work with, and esmeralda was amazingly helpful with my tire rebate. So glad I worked with them.
7/13/2025
Paul E. VERIFIED CUSTOMER
Excellent service and personal attention
7/13/2025
Rosalie H. VERIFIED CUSTOMER
Thank you for the quick service.
7/13/2025
Rafael B. VERIFIED CUSTOMER
I want to thank Joe for his professionalism and for making this a smooth visit! He was prepared with my needs and took care of everything for me. He was friendly, informative, and researched additional services that I was curious about.
7/12/2025
Kenneth E. VERIFIED CUSTOMER
Always a great job.
7/12/2025
Juan M. VERIFIED CUSTOMER
Muy satisfecho co la compra de mis llantas
Un exelente atencion al cliente de pare de alex moran
7/12/2025
Lisa L. VERIFIED CUSTOMER
Glenn was very friendly and helpful. Informative and prompt with call backs. Thanks again.
7/12/2025
Shelley B. VERIFIED CUSTOMER
Joe took good care of me and my 4Runner. Happy customer. Thank you, Joe!
7/12/2025
Scott Alan. VERIFIED CUSTOMER
They can't solve the issue with certainty. They are parts cannoning and won't or unable to determine the root cause. I cannot smog my car as result
7/12/2025
Onur B. VERIFIED CUSTOMER
I responded to your email. Please let me know by email if you have any questions.
7/12/2025
Alfred A. VERIFIED CUSTOMER
Joe **** was excellent, from the check in, to answering all my questions, the follow up, and delivery. 5 stars all the way. Thank you Joe! See you again soon.
7/12/2025
Maria H. VERIFIED CUSTOMER
I was treated very respectfully. I was not pressured in any way and I appreciate that very much.