Rick was very courteous,helpful,and answered
All my questions. He represented Toyota Company very well; helpful, kind,personable. I would recommend to others that He did an excellent job
1/11/2026
Chris P. VERIFIED CUSTOMER
Pablo is great, thank you for all the help!
1/11/2026
Richard M. VERIFIED CUSTOMER
Unfortunately, I did not have time to wait for my car to be looked at. My appointment was 11:15. Arriving at that time there were 10 cars before me waiting to get checked into service….I was there for one hour. No mechanics ever looked at my car. . I was under the impression I was getting an oil change at 11:15 before the mechanics when to lunch.. By 12:15 it became obvious my vehicle had not been looked at. .. I hope to reschedule at an earlier date next week...i
1/10/2026
Chris M. VERIFIED CUSTOMER
It took 4.5 hours.
1/10/2026
Marcus A. VERIFIED CUSTOMER
I don’t believe the service was completed
1/10/2026
Valentin T. VERIFIED CUSTOMER
Porque puedo creer que no pudieron instalarle la parte que quería a mi truck me confié que ellos eran profesionales para ese trabajo pero ni modo a un que perdí los dos días de espera y Alejandro el trató de hacer su trabajo el todo bien por los mecánicos lo siento pero gracias por sus servicios
1/10/2026
Jerry H. VERIFIED CUSTOMER
He did a nice jog checking everything and communicating about pricing. W
1/10/2026
Cheryl C. VERIFIED CUSTOMER
I didn't get service in the end. Why are you sending me this? AI driven? All the familiar tech people from the past are gone. Now we have robots with cheesy grins greeting customers and informing them of super-high labor and parts costs. After waiting nearly 45 minutes for a simple light bulb change (was told the day before it was in stock on-site), I left. Last time I had a service there, you guys TOTALLY overcharged for spark plugs. I doubt I will return to Toyota SB ever again.
1/10/2026
Jesus M. VERIFIED CUSTOMER
Always the best service. Alex was a friendly person and answered my questions
1/9/2026
Alex C. VERIFIED CUSTOMER
Thank you for the communicative and quick help!
1/9/2026
Tom W. VERIFIED CUSTOMER
Tod is always the best.
Jaime the service manager is also the best.
That is why we come because of them.
Thank you so much.
Tom W
1/9/2026
Robert C. VERIFIED CUSTOMER
Service took a long time because of the Toyota recalls on our vehicle. I feel that Toyota should provide more than a $20 Uber credit if you’re going to make your customers spend half their day waiting for their vehicle back.
1/8/2026
Isabella S. VERIFIED CUSTOMER
Pablo is great
1/8/2026
Rosaleen L. VERIFIED CUSTOMER
Tod was very professional and helpful.
1/8/2026
Adriano C. VERIFIED CUSTOMER
Super helpful and professional employee. Tod is the man. Definitely a keeper for the Toyota team.
1/8/2026
Jack P. VERIFIED CUSTOMER
Rob was great. Made me feel confident in the service provided. I usually don’t go to the dealership and this was a great experience. Rob was very helpful and got back to me with updates periodically. Glad I got to do business with him.
1/8/2026
Robert R. VERIFIED CUSTOMER
Informative and quick!
1/8/2026
Ferdinand B. VERIFIED CUSTOMER
We really like how robert anderson accomodate us with all our needs and he did a really good job!
1/8/2026
Rene R. VERIFIED CUSTOMER
You have a solid crew with some really good guys. I was impressed with their demeanor their support and customer service. My service rep was excellent and my last service rep was George who remembered me this time around.
1/8/2026
David D. VERIFIED CUSTOMER
Todd was an absolute legend made me feel more comfortable about bringing my car to Toyota and was also a cool person who really connected with me couldn’t say enough about the guy absolute stud. I was just leaving a comment for the guy who did the service for the vehicle.