Alex is a true professional and a pleasure to deal with, as are all members of the service team. Alex takes the time to listen to our specific concerns and never fails to ensure we are completely satisfied with our service. It’s people like Alex that will make us customers for life.
2/28/2026
Tanya I. VERIFIED CUSTOMER
Thanks
2/27/2026
Helene M. VERIFIED CUSTOMER
Very happy. Thank you!
2/27/2026
Patricia T. VERIFIED CUSTOMER
Alejandro was very nice to deal with. He did a great job taking care of my car.
2/27/2026
Mike K. VERIFIED CUSTOMER
Most people would say Another Problem! Why me ??? But not George he says Ooh, a new puzzle to solve. George gamify his burdens and challenges himself to find smart solutions.
Terrific and above the call of duty.
M.Kelly actual Toyota client
2/27/2026
Clauidia C. VERIFIED CUSTOMER
Rick was super helpful and replied promptly to my questions and needs. He followed through with updates of availability and parts. His demeanor was professional yet friendly. I felt listened to and any concerns or questions were answered. His time frame for the work was also accurate.
2/27/2026
Ana D. VERIFIED CUSTOMER
TOOOOOOOOOOO LONG WAITING TIME 3h !!!!!
2/27/2026
Mark C. VERIFIED CUSTOMER
Daniel is exceptionally competent, friendly, and professional.
2/27/2026
Oliver G. VERIFIED CUSTOMER
Rick was amazing. Very attentive and able to keep his word about getting the car serviced by mid-afternoon.
2/26/2026
Jaime S. VERIFIED CUSTOMER
Melody Cruz did a great job and very helpful.
2/26/2026
Gary Y. VERIFIED CUSTOMER
No comment
2/26/2026
Nicole L. VERIFIED CUSTOMER
Super friendly, super efficient, and helped me a while back with an off and random issue I had with my Corolla. Good to see he has a desk in the service dept now! Looking forward to working with Alex much more in the future
2/26/2026
Kathryn A. VERIFIED CUSTOMER
I’m not the expert on Car Play. Since Car Play comes with my Toyota, I was hoping the workers in the Service Dept would be trained on Car Play and, therefore, could have fixed the problem. Even though I told the Service Department three times that the disconnect on Maps came when I was on long trips, and never around town, they didn’t question the significance of that information.
Instead a sales clerk heard me tell this info to the sales manager to whom I had paid more than $30,000 for my Toyota. He kindly looked at my phone to discover that “cellular”needed to be turned on for maps to work properly outside of local WiFi ranges.
I hope this information might help with other customers who have this problem.
2/26/2026
Sholeh M. VERIFIED CUSTOMER
Rick was great
2/26/2026
Denisha B. VERIFIED CUSTOMER
I would like to give a special thanks you to Luis,Emmanuel,Isais and Alejandro.You all were professional.Toyota SB I now have a car that is reliable for my family.Im grateful and appreciate your kindness.
2/26/2026
Josh L. VERIFIED CUSTOMER
Melody was professional and very easy to work with when I brought in my car. She made getting the service I needed with ease and hassle free. I appreciate her transparency with the estimated costs for the service I needed and about how long it would take.
2/26/2026
Brian J. VERIFIED CUSTOMER
Alejandro did an amazing job. Henry did a very detailed safety inspection on the truck. Thank you to them both for a great experience.
2/25/2026
Dustin W. VERIFIED CUSTOMER
Rachel is excellent.
2/25/2026
Joyce A. VERIFIED CUSTOMER
Some smelly stuff was put in my car and I really don’t like it. Can it be removed?
2/25/2026
Emma H. VERIFIED CUSTOMER
Rick is truly the best! He consistently delivers top quality service with a warm, friendly attitude that makes every visit a great experience. His outstanding customer care is a big reason I continue coming back to Toyota. Thanks to Rick’s expertise and professionalism, I always feel confident that my car is in the best possible hands.