Thanks for being on top of it and getting my car serviced and keeping me abreast each step of the way…
9/23/2022
Fredy D. VERIFIED CUSTOMER
Alex was amazing. Friendly and very helpful.
9/23/2022
Jennifer P. VERIFIED CUSTOMER
Tod was very very helpful!! Great customer service. He kept me updated and I left Toyota happy!
9/22/2022
Dino D. VERIFIED CUSTOMER
Todd is the best!!!
9/22/2022
Jordan Z. VERIFIED CUSTOMER
Pablo was great. He was polite and kept me informed on the timing of when my truck would be done.
9/22/2022
Andrea F. VERIFIED CUSTOMER
Rachel Maseda is awesome! Totally professional, extremely knowledgable, helpful, brilliant expertise, clear and honest communications, high integrity. I trust and recommend Rachel Maseda to anyone bringing their car to Toyota.
9/22/2022
Wendy A. VERIFIED CUSTOMER
Friendly helpful staff and service completed on time with a smile
9/21/2022
Scott D. VERIFIED CUSTOMER
Robert and Pablo were friendly professional and efficient
9/21/2022
Eric C. VERIFIED CUSTOMER
Rachel was awesome. My only disappointment in the process was the initial visit and misdiagnosis of the vehicle. It took a second visit and additional charges to accurately diagnose and fix the problem. The service itself was fantastic.
9/21/2022
Mary M. VERIFIED CUSTOMER
I thought Todd was very friendly and professional. My car was done with General servicing within an hour and he called me on my cell phone right away. Glad that I have been with your service for years
9/21/2022
Judith P. VERIFIED CUSTOMER
Yes. I was pleased with the service that Tod provided. He was attentive and answered my questions clearly.
I have had excellent experiences with Toyota of Santa Barbara service since I bought my RAV4 from you 11 years ago.
9/20/2022
Tom Y. VERIFIED CUSTOMER
Todd was nice
9/20/2022
Robert M. VERIFIED CUSTOMER
I appreciate taking my truck so quickly and without an appointment
9/20/2022
Lisa H. VERIFIED CUSTOMER
My service appointment was very efficient. Everyone was very nice and professional.
9/19/2022
Ann B. VERIFIED CUSTOMER
It’s small, but I found a couple snack bar wrappers left in my car after it was returned to me. Not a huge deal but not fun to take care of others trash. Please make sure your employees are given adequate lunch and work breaks. Thanks.
Pablo gets an A+ in customer service. He conducted himself in an outstandingly professional manner- he was just the right amount of attentive, helpful & friendly without being the least bit overbearing. He was informative- delivered good, concise information about services but not pushy- and made me feel that he understood that my best interests were the focus. I feel he did an outstanding job.