I was hoping to get that trade-in appraisal at pickup, but was in a hurry and forgot to ask. Please email that to me?
9/15/2023
Talia V. VERIFIED CUSTOMER
Alex was great & proffessional.
9/14/2023
Damon V. VERIFIED CUSTOMER
Thank you
9/14/2023
Matthew H. VERIFIED CUSTOMER
Waited for 4 hrs to get my car, the finally got it with a scratch in my door
9/14/2023
John G. VERIFIED CUSTOMER
Tod is very personable, and a good communicator. I felt like a valued customer after my experience getting my car serviced.
9/13/2023
Frank E. VERIFIED CUSTOMER
Thank you.
9/13/2023
William T. VERIFIED CUSTOMER
Robert was extremely professional and helpful through the process.
9/13/2023
Vesna I. VERIFIED CUSTOMER
Thank you Andrea for all knowledge and professionalism.
9/13/2023
Robert P. VERIFIED CUSTOMER
Tod is knowledgeable, friendly and professional! Always accommodating and service is quick! Wouldn’t go anywhere else.
9/13/2023
Michael K. VERIFIED CUSTOMER
Keep up your professional service experience that was completed by Andrea. I would recommend her and your team of professional technicians highly! ???? smiles ????. Mike for LIsa Kliewer
9/13/2023
Sierra S. VERIFIED CUSTOMER
Despite having an appointment it was still a 3 hour process, while initially being told an hour and a half.
9/12/2023
Emmanuel S. VERIFIED CUSTOMER
Although the work was done properly, the technician left a screwdriver in the car causing the plastic cover to pop while I was driving on the freeway. I had to come back immediately so that they repaired it.
9/12/2023
Holly E. VERIFIED CUSTOMER
Service was slow. Some service reps seemed impatient and uninterested in the whole process of customer communication.
9/11/2023
Ben C. VERIFIED CUSTOMER
Thank you video much , I was reading satisfied for the work , start to finish!
9/10/2023
Everardo M. VERIFIED CUSTOMER
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9/10/2023
Llc S. VERIFIED CUSTOMER
Despite having scheduled an appointment the check-in time was 40 min. The oil change took about 2 hours. Awfully disappointed with the service.
9/10/2023
Joar G. VERIFIED CUSTOMER
The only thing I hope that you can change is the prices in your old system. It is very unsettling at first to be told of the very high prices of each service that my car needs. But I appreciate the staff reassurance that it isnt so. So if there’s something you can improve, pls update your system. Also, if I may add, in our previous toyota service place (in another state), they clean our car after each service. I miss that. I wonder if that can be a part of the service? ( just hoping). Anyway thank you. Overall other than the old system with inaccurate pricing, I am happy with the Service.
9/10/2023
Madeleine R. VERIFIED CUSTOMER
Robert was really nice and I felt my car was in the best possible hands. Thank you!
9/10/2023
Marsha M. VERIFIED CUSTOMER
This was my first time coming into Toyota and it was a little confusing until Robert helped me understand how things work at Toyota. He was genuinely kind and helpful