Excellent customer service
Professional and a good listener
2/5/2024
Theron P. VERIFIED CUSTOMER
Rick provided excellent customer service. He was friendly, provided clarity regarding the needed service, and ensured our vehicle was ready prior to his estimated completion time. We'll continue to bring our vehicle to Santa Barbara Toyota as a result of our experience with Rick. Rick is our service advisor going forward.
2/5/2024
William D. VERIFIED CUSTOMER
Appreciated your organized process. Pablo did a fine job getting me through the recall process. Thank you.
2/4/2024
Richard B. VERIFIED CUSTOMER
Excellent service & customer service from Pablo and the team - from check in to check out. They really make you feel that you can trust them. Thank you so much. Rich Block and Tracy Pfautch
2/3/2024
Francesca C. VERIFIED CUSTOMER
Pablo was very courteous and helpful in the service of my car. Thank you.
2/3/2024
Nancy K. VERIFIED CUSTOMER
Thanks, Alex for your help with my service.
2/3/2024
Garry P. VERIFIED CUSTOMER
Rachel is the best!
2/3/2024
Amy D. VERIFIED CUSTOMER
Alex was very personable and professional.
2/3/2024
Jacqueline L. VERIFIED CUSTOMER
Excellent service, courteous, efficient. Very nice ast process. Loved the Uber voucher touch. Staff was very helpful and professional,
Jenny was great! Good job, Toyota!
Thank you!
2/3/2024
Joan H. VERIFIED CUSTOMER
Pablo did a great job!
However, The service person missed identifying the bad turn signal bulb which I noticed as I was driving off the lot. The cost of $140 to replace an $8 bulb is ludicrous.
2/2/2024
Bruce C. VERIFIED CUSTOMER
Rick is great. Very knowledgeable, helpful, and pleasant to work with. Look forward to him being my service advisor for a long time !
2/2/2024
Hope B. VERIFIED CUSTOMER
Gave was very helpful, knowledgeable and friendly.
2/2/2024
Robert S. VERIFIED CUSTOMER
Robert and his team are very professional. Please help me resolve the few issues with my new limited trd Toyota tundra.
Thank you,
Robert Angel
2/2/2024
Janice S. VERIFIED CUSTOMER
Pablo Vences was helpful and efficient.
2/2/2024
Peter D. VERIFIED CUSTOMER
Rick was excellent - personable, knowledgeable, friendly - a downright good communicator. Thanks!
2/2/2024
Allison F. VERIFIED CUSTOMER
Rachel is really amazing. She's thorough, well-spoken, and made servicing as easy as possible. If that were my employee I would promote her.
2/2/2024
Barbara J. VERIFIED CUSTOMER
Great service, but some settings are not the same when vehicle is return