Robert single handedly redeemed the customer service for Toyota Santa Barbara. After months of issues with recalls not getting things done, on this visit, he handled everything flawlessly and with grace. I will bring my car back and recommend others to Robert to assist with their Toyota needs in the future.
3/14/2025
Frank E. VERIFIED CUSTOMER
Pablo was helpful and polite.
3/14/2025
Amado S. VERIFIED CUSTOMER
Great kid! He was super helpful! He told me that he was in training mode but he seemed super confident! Young and super talented!!!
Great hiring!!!!!
3/14/2025
Robert J. VERIFIED CUSTOMER
Once quoted price for battery repair was resolved everything was fine.
3/13/2025
Ariana R. VERIFIED CUSTOMER
Excellent service as always
3/13/2025
Chantelle C. VERIFIED CUSTOMER
Rick was professional, personable and friendly. I felt that he sincerely cared about the customer experience.
3/13/2025
Gretchen D. VERIFIED CUSTOMER
Rob was very helpful and informative. His enthusiasm is admirable and I was very satisfied with the entire experience. The sales representatives were also very accommodating and gave me excellent information about the Crown. The receptionist was helpful and welcoming, as the waiting room was full and she allowed me to sit inside, as it was cold and rainy.
3/13/2025
Veronica H. VERIFIED CUSTOMER
He was very professional services
3/13/2025
Seigle Brothers. VERIFIED CUSTOMER
Rick was great
3/13/2025
Colleen R. VERIFIED CUSTOMER
Efficiency and good communication
3/13/2025
Fujie W. VERIFIED CUSTOMER
Alex is pleasant to talk to and I feel like I’m in good hands.
3/13/2025
James D. VERIFIED CUSTOMER
Robert was very helpful and professional and resolved issues that had not been attended to for some time. Great job, Robert!
3/13/2025
Naomi B. VERIFIED CUSTOMER
Gabe is great, answered questions, very polite and respectful
3/13/2025
Debra T. VERIFIED CUSTOMER
Rick! Was the best. Multiple communications during the day keeping me in the loop on progress. Gave me estimates prior to starting any work. Work was done on time on budget. Rick was really great please thank him again from. Deborah Treadway long time owner of many Toyotas????
3/13/2025
Christine B. VERIFIED CUSTOMER
Very professional and friendly
3/13/2025
Wesley S. VERIFIED CUSTOMER
Thank you Rachel for keeping me informed along the way of my repair!
3/13/2025
Oscar F. VERIFIED CUSTOMER
I am satisfied
3/13/2025
Leticia K. VERIFIED CUSTOMER
I went in to have an oil leak diagnosed and the report came back saying there is a coolant leak but they don't know where and that they need to drop the transmission. I'm so dissatisfied with this I am getting a second opinion from another mechanic shop that is not charging me over $200.
3/13/2025
Dema T. VERIFIED CUSTOMER
To do tire rotation and other safety inspection it took like 3 hour
3/12/2025
Alan W. VERIFIED CUSTOMER
Rick was very courteous & professional.
He answered all of my questions & gave
me an accurate estimated time of completion
for my 45K servicing.