Haven't been going south on Hwy 1 in awhile I was watching for the big American flag when I realized it wasn't there. Great service all around. Thank you.
5/28/2025
Susan G. VERIFIED CUSTOMER
Heaven was absolutely incredible and I appreciated the tour of the new waiting area and amenities. I also appreciate the service team who got my vehicle in and out in record time. Have never had such fast service at any other dealership I have been too.
Kudos to the Bev Smith team!
5/28/2025
Shiela F. VERIFIED CUSTOMER
Tyler was very helpful and courteous to my vehicle needs. I would recommend anyone that’s coming there to see Tyler.
5/28/2025
Vinson C. VERIFIED CUSTOMER
None
5/28/2025
Preston M. VERIFIED CUSTOMER
Kim was great!
5/28/2025
Camille M. VERIFIED CUSTOMER
Rich was great! Service was quick.
5/28/2025
Stephanie R. VERIFIED CUSTOMER
Anthony is the best! He listened attentively, explained issue(s) clearly, always going above and beyond and ultimately resolved the issue!
5/28/2025
Frantz F. VERIFIED CUSTOMER
Respectful and Professional.
5/27/2025
Kristina W. VERIFIED CUSTOMER
I came in with the intention of getting my oil changed. I even texted the number to confirm that I was getting an oil change with no response and 30 minutes after I arrived my car was done and when I asked about the oil change I was told it wasn’t done. It was a waste of my time and my free visit. I am not happy and will be contacting someone tomorrow to discuss this further.
5/27/2025
Maria G. VERIFIED CUSTOMER
Tyler was great, he kept in contact with me about my vehicle and was back on the road in no time.
5/25/2025
Thomas A. VERIFIED CUSTOMER
Job well done gentlemen...well done indeed!
5/25/2025
Helen S. VERIFIED CUSTOMER
John was very helpful and even pleasent. If possible, I will request him next time. Helen
5/24/2025
Zachary E. VERIFIED CUSTOMER
Had an 8:30am appointment and showed up exactly at 8:30. It took 2 1/2 hours for an oil change, tire, rotation and balance. Seemed extremely long for what was needed to be done. Especially for an appointment visit. Richard Price was fine. Otherwise service was slow. We love the place and Joe Cleri is always awesome. But take care of your continued customers please
5/24/2025
Denise G. VERIFIED CUSTOMER
Had an appointment today was still there over 2 1/2 hours. I was quoted the wrong price. I was never ever told that there was a big delay. I had plans and I had to cancel them because of the delay at Toyota will I ever return!!!
5/24/2025
Tanya G. VERIFIED CUSTOMER
Tyler was very professional handled everything well appreciate you thank you
5/24/2025
Maberlis Mata. VERIFIED CUSTOMER
Tori is the best advisor ever !!
5/24/2025
Polly F. VERIFIED CUSTOMER
Bev Smith Toyota is a good place to do business with
5/24/2025
Alexander F. VERIFIED CUSTOMER
My recent experience at Bev Smith Toyota was subpar.
I came in for a full service—an oil change (which I planned to pay for) and a tire rotation (my last one on a service ticket). I also pointed out a cracked plastic trim piece near the power seat controls on the driver’s side and let Service Advisor Anthony know it would likely need to be ordered. He said he’d get back to me on that.
After two hours of waiting, I was told the oil change hadn’t been done because Anthony simply forgot to request it. He offered to do it then, but said it would take another hour—which I didn’t have time for. So now I have to come back again for both the oil change and the part replacement, neither of which got handled.
I left with only the tire rotation completed and a lot of wasted time. Poor communication and lack of follow-through made this a very disappointing visit.