I guess Pablo needs more training as he does not help the customer to feel Toyota cares. He does not explain the options customer have for his/her car's maimtenance.
2/17/2023
Wayne H. VERIFIED CUSTOMER
Yes, starting with Kim, she has assisted me on each service and was very helpful and friendly, she kept me updated on my services and progress. Kim also made helpful recommendations and worked on service savings. Kim made my visits much more bearable and comfortable.
2/17/2023
Cheryl C. VERIFIED CUSTOMER
Pablo was very knowledgeable and worked very hard to solve my problem. He was determined to figure it out. Very grateful for his determination and work ethic. Toyota should be very thankful to have an employee like him
2/17/2023
Margaret C. VERIFIED CUSTOMER
Very happy, he understands my situation
Which he helped me,
Great srevice
2/17/2023
Juan T. VERIFIED CUSTOMER
Pablo took the time to explain the benefits of upcoming required maintenance in order to maintain vehicle safety, reliability, and performance.
2/17/2023
Hilda P. VERIFIED CUSTOMER
Estoy satisfecha con las atenciones de Marie Flores, muy eficiente y profesional, gracias por tener personal bilingüe, quedé totalmente satisfecha.
2/17/2023
Susan H. VERIFIED CUSTOMER
Sarah was very helpful and even took the time to show me my engine and cabin filters that we replaced and where they are located on my car. I appreciate the extra time she took for me.
2/17/2023
Greg S. VERIFIED CUSTOMER
Sarah did a great job in helping me.
2/17/2023
Doris E. VERIFIED CUSTOMER
Like the work you do. Thanks Doris
2/17/2023
Brenda W. VERIFIED CUSTOMER
Everything was handled properly and I am very pleased ???? Thank you
2/17/2023
Jean K. VERIFIED CUSTOMER
A job well done
2/17/2023
Enerida G. VERIFIED CUSTOMER
Very friendly staff and prompt service
2/16/2023
Jamie M. VERIFIED CUSTOMER
Kevin was kind and helpful!
I didn’t feel pressured on anything and relaxed while I waited!
2/16/2023
Ranae C. VERIFIED CUSTOMER
Service excellent but waited 4 hours due to part breaking ordered and replaced no charge
2/16/2023
Jared W. VERIFIED CUSTOMER
Tyler is very approachable and great at what he does. He is thorough and to the point. Tyler truly demonstrates what great service standards looks like and gives Toyota a great representation!
2/16/2023
Daniel R. VERIFIED CUSTOMER
Kevin was very helpful, knowledgeable and professional.
2/15/2023
Maimone D. VERIFIED CUSTOMER
I was satisfied with the time it takes to care for my vehicle
2/15/2023
Michael R. VERIFIED CUSTOMER
Great service.
2/14/2023
Marshall A. VERIFIED CUSTOMER
Pablo was professional, kept me informed while I was waiting and informed me what needed to be done.