Bev Smith Kia Auto Repair Service

Aaron did an excellent job!

Thanks for your service

Everything was quick and easy! Aaron made sure of it! Thank you and the survey will be a completely satisfied Kia owner!

Jo Jo was exceptional

A wasted 4.5 hours which is totally unacceptable. Definitely was not satisfied with the tech’s listening skills of my concerns. I expected better service with my initial 2023 vehicle’s service. To top off my disappointment, the transmission light went on as I reached home. So now I need to have an appointment for the vehicle to have a diagnostic test. On a personal note, I can’t afford to take all these hours off work.

When is the next service

Haven’t had the Kia checked yet . I was up there a couple of weeks ago but after waiting 2.5 hours Lance told Me it would be another hour at so they had a problem with a car . I left and will call for an appointment

Aaron was kind and had good customer service skills and handled my service in a timely manner

In and out quickly. Always happy having my vehicle cle serviced at Bev smith

Joseph was very friendly and professional. Took exactly 1hour not two like last time. Very pleased with everything

Bobbie Joe was very friendly and very helpful she answered all my questions,she is very good at her job????????

Today I was very pleased with my service. Thank you Bonnie Jo Payne!

JoJo was terrific and very helpful!!

He was very attentive and concerned for my well-being. I appreciate that immensely.

Very good service

Joseph was very friendly and a true professional. A very valuable employee. Made me feel very welcome during my time there

Joesph was tip top. I couldn’t ask for a more professional upfront individual. IMO. Best service I have ever received Francis W

Excellent service. Thank you Jo-Jo

Aaron was very professional thorough and friendly. He kept us well informed and updated on our cars progress. We look forward to dealing with him in the future.

I'm glad my car is finally repaired. Had I known the repair would have taken so long, I'd have requested an actual appointment. I was there yesterday, and was told to come back today. I was two and a half hours late. Though my boss- my principal believes me, I'll still have to use my time and my time away still impeded my partner teacher and both our classes. I specially requested that angle of my seat *not* be moved because I have a broken back. I'm sorry. I'm short, so I moved the seat back and said the distance could be adjusted. When I got my car, the ANGLE was off horrendously. I feel that immediately! This impedes not only my driving, but my regular sitting, walking/regular moving, and even laying down. Though I shouldn't need to give a reason,I made that request with the reason about my back. Actually, my back is broken in MULTIPLE areas!! Other "adjustments" were also made to my car! From the second I took ownership of my car, I have had the lights on "automatic." I always had my lights on with previous cars. Thankfully, I received a message this evening that my lights were NOT on. I came into the place because of a problem with my back passenger tire. Seth was my spokesperson to the mechanic(s). Why would anyone be touching lights which go on automatically? I do not recall it now, but something else I had working automatically had also been turned off. No. Seth was not an employee on my side. I loved the attitude of everyone else I encountered. I'm certain I'll do much better with a different service advisor!