Bev Smith Kia Auto Repair Service

Thanks to you guy's

Great job. Great

The service representative was more like comedian, when I asked her questions about the service she would answered with a smart remark or sarcastic. This was not appropriate for the representation she should be giving to Kia’s customers, in other words no respect. In another not, about the oil change and the tire rotation no complain. (Rep’s name AKA Jojo)

Great services

Always happy with your service!

All around great service today!! I called this morning to make an appt and I was fit in same day at 3pm. Only waited a little over an hour for my car. Was super fast!

I don’t like to be told one thing and at the end be another

Fast and professional service

Tim and his team in service along with Chad and his team in parts very nice and accommodating.

First, I never got an explanation for why my oil was completely empty 900 miles before my next oil change. My whole idea of bringing the car in was to figure out why my oil was so empty and all you guys were worried about was me replacing my brakes. Lastly, dropped my car off at 8:41 am and the car wasn’t ready till 3:04pm. Way too long for oil change and brakes to be installed. When I received the call at 10:52 am about the brakes I was told one hour and 30 mins for the install. Took 4 hours.

Service was quick and friendly. In and out in fewer than 90 minutes.

Bobbie Jo is an asset to your company. She explained everything to me so I could understand what was going to be done and what I needed to do. She also has a great personality

Car was supposed to be detailed for 1st drop off car look liked it was hosed down and not even dryed bugs still all over the car and dirty windows. Besides that the People RO was very nice.

The problem remains and is now a royal pain in the neck. Allen B

He was very professional, kind and concerned about my car situation. I felt confident that he was truly concerned about my car.

Good job ????

JoJo was “ OUTSTANDING “ . She was pleasant, friendly and more than willing to please me as the customer. I only had the Kia Telluride 7 days and there was an issue with one of my tires. I call the service center and Joe Joe answered my call. I explained the situation and she said bring it right in. I’m looking forward to dealing with her and her teammates at a Kia in Fort Pierce. Patricia B. Oyler

I received a routine oil change I got there computers were down I scheduled an appointment after the computers came back up and my oil got changed I got home and my notification light or maintenance came on was never reset. Now I'm being advised to come back which I do not live near Kia so I got to waste my gas and my time to correct something that should have been done at the time of my service and when I called and complained about it the only response I got was you could just simply bring it back and someone will reset it!! I feel that I paid $80 for a oil change service the mechanic or whoever serves my car could have simply reset the maintenance light. I spoke to someone at Kia and they just brushed me off like it was no big deal but this is not the first time that this has happened I just don't understand why I can't get a good oil change and have my maintenance alert reset it really makes me question if I even got the service that I went for! this should really be addressed and now I still have to go and get the light turned off and I live about 30 minutes away and it's a very big inconvenience. I always had a Toyota and I really regret going to kia the service is very unsatisfactory I have yet to have a good experience

Misdiagnosed my issue and then charged $1152; same issue came up and then fixed under car warranty; then same issue came up but now it’s $1600+ to fix same issue!?!?

Fast friendly service Department.