Excellent service as usual, and Lance was great five stars
10/19/2022
Linda S. VERIFIED CUSTOMER
My car was not vacumed have you stopped doing this????
10/19/2022
Maryclaire O. VERIFIED CUSTOMER
I was completely satisfied with Lance, he kept me updated on my vehicle. I would say he is a keeper.
10/19/2022
Eileen E. VERIFIED CUSTOMER
Service was fine. Not thrilled to hear it would cost $800 to have my backup camera fixed.
10/19/2022
Peggy L. VERIFIED CUSTOMER
It was a busy day for ya’ll but I had to go ask for my car and to start with the gentleman couldn’t find it. He then checked if the keys were up front and they were hanging there. He said he would have it right up for me and he did.
10/19/2022
Donna C. VERIFIED CUSTOMER
Seth was great. He explained everything and even helped me pair my phone with the vehicle. He is an asset to your company...
10/19/2022
Sherry Harrelson. VERIFIED CUSTOMER
Above and beyond our expectations in service and friendliness! We’ll definitely be back.
10/18/2022
Brad T. VERIFIED CUSTOMER
She's a great asset to your team. Professional & courteous. Always with a smile. Very nice person to have as my contact person while I awaited service to my car. Thank you for delivering a wonderful experience.
10/18/2022
Meagan C. VERIFIED CUSTOMER
Bobbie Jo was fantastic. She was very nice and was easy to get along with. She made the experience very pleasant. I wish to have her on my next visit.
10/18/2022
Maria C. VERIFIED CUSTOMER
Very please with the facility and the staff. The wait does not feel long when you have a Tv, Treats and coffee. Lol. The staff attentive and sensitive to my needs. Thank you Kia
10/18/2022
Cathy C. VERIFIED CUSTOMER
Very nice young man. Explained everything .
10/18/2022
Linda C. VERIFIED CUSTOMER
There is problem with the front end. When driving on the highway, when you go to slow down and stop the car bounces like the tires aren’t meeting the road and it’s very scary trying to stop it.
The mechanics had the car for probably half an hour and said they don’t know what’s wrong with it. However, I have made my family aware that I have taken my car to Kia and that is a problem they’ve all experienced it and if anything happens to me as a result of this vehicle malfunctioning I am almost certain there will be some kind of litigation.
10/18/2022
Rose A. VERIFIED CUSTOMER
He was great you need to review your service department. Needs attention
10/17/2022
Nancy F. VERIFIED CUSTOMER
I could not ask for a better service advisor than Lance. I shall fill out the survey. Thank you
10/16/2022
Virginia R. VERIFIED CUSTOMER
Always very efficient,friendly.
10/16/2022
Trevor G. VERIFIED CUSTOMER
Received smaller tires than requested, horn wasn't fixed, and did not receive my car back washed and vao
10/16/2022
Diana S. VERIFIED CUSTOMER
I am always satisfied when I bring my car in. The staff is always friendly,courteous and professional