Bev Smith Kia Auto Repair Service

Mr. Stephen gave me exceptional customer service. He informed me a couple of times about my vehicle and what services it needed. He deserves a raise, smile. Thank You.

I had a warning light come.on after service and I could not reach anyone by phone. No one returned my message and the text service didn't work as well. Cory was helpful.

Fred Madorma took the horrible situation of my car being stolen and in dire need of repair and turned it around. He was amazing at keeping me informed of the progress of my car being repaired, as we'll as the dealings with the insurance company. From the bottom of my heart, Bev Smith is very lucky to have someone of his caliber in their employ. Thank-you and especially, Thank-you to Fred.

El servicio fue impecable y muy rapido

Kia. Gives great service. Caitlin was awedome

Corey did a fantastic job of facilitating the service appointment. I was happy to see Shane was there, he’s the only mechanic I like working on my car. He does a fantastic job. Both these gentlemen did a great job, and I was very satisfied. I only bring my two Kia Niro‘s to Bev Smith Kia. I’m loyal to a company that is good to me. You guys have been good to me.

Fred Madorma is a great service advisor. He kept me informed and was very professional.

Good customer service

My truck was not washed, it was poorly wiped if anything,

Friend was helpful and kind. My car was done when he indicated and I was very pleased with the service from fred.

Fred is absolutely the best. I only deal with him and have always have a positive outcome. People like him make your service department the best in my book

I was made to wait a half an hour to drop my car off..two people did come over and talked to me when I first got there but said I had to wait for my service rep.My appointment was for the next day at 830 but the only convenienttime for me to drop my car off was the afternoon before because of my wirking hours. I waited about 15 minutes and she came over to my car and said she would be right over in a minute..another 15 minutes went by and she did not come back..finally I got out of my car and went up to her and asked if she was ever going to check my car in or I was going to take my car somewhere else for service. She said she had other clients, which I do understand, but I felt I had waited long enough to just have her check me in and take my keys and I am a client too..one who has always brought my car to you for service..I felt I was not as important and was ledt waiting because my appointment was the next day..i would also like to say I was the only person dropping my car off at that time..no one else was. She finally came to my car and checked me in and I told her I was here to do my scheduled service that was on my maintenence agreement coupon. She said she needed to go check the computer to see what my maintenance contract covered..I had a coupon book! Finally she took my keys and I was able to leave..what I don't understand is why I was made to wait so long for about a minutes worth of work and why no one else could help me?? I had a ride waiting for me and they were waiting too..this whole experience was unsatisfactory to me.

You a true acid at your dealership with Justin. The young man, took care of my problem that have been ongoing since I believe June I was give the runaround a few times bringing my car in and nobody could fix it. He found the problem and got it done. I am extremely appreciative of him because while I was driving my car, with the problem I had I felt my life was in danger

WE LOVE COREY!

No one was there to receive my car at the time of my appointment. Supposedly Joe was at lunch and the other workers there said they couldn’t take our vehicle because we were assigned to Joe. I should not have to wait on you! You made the appointment time for me at 11:30 and someone should be there at that time! If he needs to take lunch, someone should cover for him or you shouldn’t schedule appointments during that time!

Cory is always a pleasure to deal with, always keeps me updated and is very courteous. Only person I trust my vehicle there to!

Verynice,excellent at their work with cars.check out the car,excellent!!! Left with confidence the car was good to go! Thank you. Irma F

Caitlin was awesome !!! Not bad to look at either lol

Justin and Joseph are always the best to work with as advisors!

Tires were rotated today as they should have been when the car was serviced. Hard to praise you too much as it took two trips and 2 1:2 hours