Bev Smith Kia Auto Repair Service

Hard working people with patience and willing to listen and help when and if they can.

Corey was very efficient and attentive to our concerns. Very happy with service, new part ordered and our recalls were addressed. And got our vehicle back that same afternoon!

Great quick service

Caitlin was incredible, I’ve never received such detailed and thorough care of myself and my car when taking care of maintenance. I was so grateful for Caitlin explaining what was needed while also listening/ understanding what I am able to do. Watching her work with other clients during my service visit shows how great she is at her job, going above and beyond to make everyone feel as comfortable as they can and as informed as possible. Grateful I was able to make a last minute appointment here, I will be making appointments with Caitlin for all future appointments, truly the best! Thank you

Comfortable experience

10 out of 10. Great see

Corey thank you, for your assistant and your willingness to assist us in this situation

She was very helpful. She explained each step of the process. She stayed with me and made sure the car started before I left the service area.

From start to finish it was a great experience

Best service provided.

Justin has excellent customer service skills and performed my oil change in a timely manner. I appreciated it.

Very satisfied

Cory is always awesome!

All they have done is lie about my services they kept my car for almost 4 months telling me that I need it a new engine and it was going to take time for you guys to order it and receive it I was like ok that’s fine so finally after almost 4 months you called me saying that my cars is ready and that the bill was for $1475 because I need it some other stuff I go pickup my car you give me my invoice i don’t see anything about a new engine getting replaced so you say to me you never told me that I was like ok no problem the next day my oil light is on I go again to Kia and ask you about you said oh no worries we forgot to reset it but an oil change was done so I said please check so you told one of your employee witch he was rude when I asked him if he check the oil he said yes I said ok whatever I gotta go I start driving the oil light comes back on so I decided to take to a shop to check my oil they told I had no oil in my car so I decided to bring it back to Kia and let you know ones again another lie so I asked the guy who apparently check my oil the day before at this point ones again his straight up ignoring me took his phone out and was just ignoring me I got frustrated and went to a different guy he checked the oil and yes it was empty they took my car to do the oil change and after 5 minutes driving my car engine light comes up my car starts shaking same issue that I had when I took the car the first time I lost count of how many times I called and no one answered left several voice mails and no call back so please someone get back to me in regards of my car thanks horrible service

Still number one

Pablo was very polite and extremely helpful in providing answers to all of my concerns regarding my Kia... Pablo conducted himself with excellence and integrit. I am, extremely pleased with the service I received from "Kia" today!

Car barely made it home. Will have to have it towed in the morning. Now, instead of the brakes not working, they come on as soon as you take your foot off the accelerator.

Fred exemplified professionalism and was thorough throughout.

Great, courteous, attentive customer service

Okay