Fred was attentive, polite, and all around professional. The whole experience was positive. Thank you!
6/22/2024
Regina S. VERIFIED CUSTOMER
Thank you for keeping my vehicle updated.
6/22/2024
Robin R. VERIFIED CUSTOMER
When I dropped my vehicle off, Fred attended to me right away. He kept me informed of the status of the service. When it was completed, he texted and then called me to let me know my vehicle was ready. Fred is very respectful of my time.
6/22/2024
Roberta W. VERIFIED CUSTOMER
Carmen was a pleasure to work with
6/22/2024
Harvey O. VERIFIED CUSTOMER
Great service
6/22/2024
Barbara A. VERIFIED CUSTOMER
I was totally satisfied! Bev Smith KIA has always given great
service!! Carmen was very nice and very respectful. He made sure I wasn’t kept waiting. The service was great, I have bought 4 vehicles
from Bev Smith KIA.
6/22/2024
Karen W. VERIFIED CUSTOMER
Very thorough. Pleasant day. Thank you Caitlin.
6/22/2024
Michael N. VERIFIED CUSTOMER
Only complaint I was left without a vehicle for 3 weeks.Otherwise all worked out well.Pablo for the foremost kept on top of getting it done.
6/22/2024
Maureen R. VERIFIED CUSTOMER
Pablo thank you again hoping you have a great summer. Maureen
6/21/2024
Anthony P. VERIFIED CUSTOMER
Carmen was very pleasant, gave updated information throughout process.
6/21/2024
Raeesha W. VERIFIED CUSTOMER
Cory did a great job thank you for always taking care of your customers.
6/21/2024
Isabel C. VERIFIED CUSTOMER
Wonderful service
6/21/2024
Sue B. VERIFIED CUSTOMER
Loved how Caitlin kept me updated throughout the afternoon as to where the dealer was at with the service.
6/21/2024
Jessica R. VERIFIED CUSTOMER
Very lovely experience, thoroughly impressed by the customer service that was provided during my visit
6/19/2024
Mina Z. VERIFIED CUSTOMER
thanks
6/19/2024
Sandra T. VERIFIED CUSTOMER
I would be happy to. Kevin was very professional and kind, as well as all the guys that took my car, brought it back to me. I am very pleased with the service that I get when I come to Kia and I will seriously consider another one next year when my lease is up.
6/19/2024
Dominique L. VERIFIED CUSTOMER
Made an appointment for service for today, 6/19/2025 @10:00 for recall for my Kia sorento. Came in and waited for 45 minutes, service advisor came out and said they have no part needed for service. I take off a day from work to come for service. Service advisor told me that Bev Smith Kia did this many many time to customers, scheduling for service when there is no part to replace. Extremely frustrated and disappointed. Is this the Kia business way?