I was told part was a week out. My car was there for 3.5 weeks with no phone calls from you guys with updates on my car. I made multiple phone calls and left messages with service writers and service manager. Still no calls were returned. I finally went to pick up car and their are scratches all over the front end and fenders of my car. I just paid $7000 for a complete paint job!!! I talked to the service manager and his response was "what happened, happened what can I really do about it now". What a joke. I own a repair and collision shop in Palm city and I can honestly tell you I will no longer order parts from your dealership and I will no longer send anyone your way. I am so Appalled how I was treated in your dealership.
7/25/2024
Espinosa M. VERIFIED CUSTOMER
Experienced and courteous service .
7/25/2024
Beth V. VERIFIED CUSTOMER
She was very informative, attentive and I was out in a timely manner. She was also very pleasant
7/25/2024
Patricia C. VERIFIED CUSTOMER
Pablo was very polite and super accommodating! Great employee of yours!
7/24/2024
Scott C. VERIFIED CUSTOMER
Fred was a pleasure to deal with
7/24/2024
Denise R. VERIFIED CUSTOMER
Thank you guys have very exceptional much love!!!
7/24/2024
Jose F. VERIFIED CUSTOMER
Great
7/24/2024
Jessie W. VERIFIED CUSTOMER
Caitlin was amazing. She made the experience great with her communication and timeliness. Her customer service was awesome.
7/24/2024
Stella L. VERIFIED CUSTOMER
As always very good service
7/24/2024
Carol T. VERIFIED CUSTOMER
Caitlin did a great job in taking care of my cards needs and mine…
7/24/2024
Ashley H. VERIFIED CUSTOMER
Great service
7/23/2024
Sarah P. VERIFIED CUSTOMER
Thank you ????
7/23/2024
Christopher C. VERIFIED CUSTOMER
More prompt service received in the past 3 years
7/23/2024
Gary M. VERIFIED CUSTOMER
????
7/23/2024
Michel O. VERIFIED CUSTOMER
I do not have anything wrong about this service. I wish Bev Smith will keep its standard at all times.
Thank you
7/23/2024
Maria G. VERIFIED CUSTOMER
Excellent service thank you
7/22/2024
William T. VERIFIED CUSTOMER
Caitlin is very helpful and knowledgeable. Great job!
7/22/2024
Melissa M. VERIFIED CUSTOMER
Catelin is very personable knowledgeable quick and good at what she does makes you feel important and like you’re the only one there she is an asset to Bev Smith Kia