Sevice advisor not there and could not answer any questions
Plus no one reviewed over check list with me
7/10/2024
Robert C. VERIFIED CUSTOMER
Pablo was great explained everything to me very well thank you
7/10/2024
Dominique W. VERIFIED CUSTOMER
Was extremely satisfied came in found the issue and it was rectified
7/10/2024
Willie C. VERIFIED CUSTOMER
Very good.
7/10/2024
Brett C. VERIFIED CUSTOMER
Service and pick up was great, Thanks
7/10/2024
Vertell W. VERIFIED CUSTOMER
I Had a problem with my Drivers seat in my 2022 Telluride and I was panicking and Caitlin Neeson came to my rescue Bev Smith was booked up for the week and she got me in with a small wait time in which I didn’t mind because I appreciate her going that extra mile to get my seat problem taken care of.
Thank You Caitlin Neeson
James & Vertell Hudgeon
7/10/2024
Hanh M. VERIFIED CUSTOMER
Cory did an excellent job in the midst of an extremely busy morning. You need to give him a raise!!
7/10/2024
Barbara M. VERIFIED CUSTOMER
Fred was a very kind and respectful gentleman
7/9/2024
Heather S. VERIFIED CUSTOMER
I had an 11am appointment to change my oil and it took 4 hours.
7/9/2024
Tchommymond M. VERIFIED CUSTOMER
Thanks for the service. ????????
7/9/2024
Linda T. VERIFIED CUSTOMER
Jamie is a ray of sunshine!
7/9/2024
Sandra D. VERIFIED CUSTOMER
Every one was friendly and helpful and the repair was done quickly. Thank you for the car wash also
7/9/2024
Charles A. VERIFIED CUSTOMER
Corey was courteous, and answered all my questions help me figure out my CarPlay thank you, Corey
7/9/2024
Jesse O. VERIFIED CUSTOMER
Jamie repented on the unsatisfying experience I had in the past. She kept me informed during the service of my vehicle. And displayed excellent customer service
7/9/2024
Tonja E. VERIFIED CUSTOMER
Caitlyn was so courteous and informative with the handling of my vehicle it was definitely a pleasant experience
7/9/2024
Thelma C. VERIFIED CUSTOMER
Always satisfied
7/8/2024
Paulette D. VERIFIED CUSTOMER
Before the person that checks me in asks would you like ur car wash? This guy didn't. While I was there no feedback..He sent me to my Car without the keys. Poor reception poor departure. No snacks for my grandson . ????. We used to like waking up and hanging out there for my car ???? to finish ????
7/8/2024
Ian W. VERIFIED CUSTOMER
Great vommunication
7/7/2024
Sonia B. VERIFIED CUSTOMER
Cory was great as per useral. He was prompt and efficient. He was able to make us aware of what was going even though the service center was extremely short staffed and we had to wait in the service area waiting area for over 2 hours. Because the complimentary shuttle did not return. It was okay because when I came to him and asked for updates they where provided. Cory is a great advisor and is an asset to the Bev Smith Kia Dealership. That man deserves and should receive a bonus. The others on staff was great has well. And the bathroom issue was addressed when I brought it to their attention. So thanks for the service on my suv.
7/7/2024
Dorothy G. VERIFIED CUSTOMER
Caitlin did a very good job. From my first phone call until I drove away. Hang onto her.