I was there almost three hours for an oil change and tire rotation.
8/9/2024
Carl S. VERIFIED CUSTOMER
Your employees are always courteous.
8/9/2024
Annette G. VERIFIED CUSTOMER
Caitlin was very efficient, professional & courteous as she kept us informed of the progress of the work being done on our vehicle.
8/9/2024
Mark P. VERIFIED CUSTOMER
Pablo was super, explained everything that was done to our car and Robbie was so courteous transporting us back & forth to our home, great & professional team
8/8/2024
Judy H. VERIFIED CUSTOMER
Your scheduling team needs to be better. I don’t need to spend 3 hours of my day for an oil change!
8/8/2024
Suzanne L. VERIFIED CUSTOMER
Corey was awesome, in and out very quickly ????
8/8/2024
James D. VERIFIED CUSTOMER
We called our local dealership in Stuart for service and were told we would have to wait a month! So we called your dealership and were given an appointment the next day! Thanks so much!!
8/8/2024
Maggie W. VERIFIED CUSTOMER
FRED WAS GREAT HE'S A KEEPER
8/8/2024
Ernestine H. VERIFIED CUSTOMER
Never got a copy of my paperwork! Job was rushed put to much air in tires
8/8/2024
Ronald L. VERIFIED CUSTOMER
My car went in for 3 recalls. I had a 10:00 am appointment. The first update I received was over 24 hours later, after I had made 3 calls, asking for an update. The women that answered the phone said she had sent out 2 messages to my adviser and 2 managers. There was no response. They told me they needed to order a part. I had made my appointment a month before bringing my car, and they weren’t prepared when it was my appointment. They had no concern or answer for why 3 updates took over 3 days. When I finally went to pick up my car, Jamie never even acknowledged how long it took, she could care less. No apology for it taking longer than it should have. We have bought 2 vehicles from Bev Smith in the last 2 years. Not sure I will continue doing anything with them, from now on. On a scale of 1-10, I would give them a 0, on my last visit. It was non-professional and unacceptable.
8/8/2024
Donald L. VERIFIED CUSTOMER
My service experience was 10 star treatment / greeted with smiles and was welcome to the Bev Smith family. Service welcome room was clean and had everything from drinks and snacks. The waiting room chairs were like u were in your own living rm. I must say while I was sitting waiting my car that was being service . My sales rep met me to see if all is going as plan. Also your cleaning staff was always making sure it was kept clean. And your service rep always kept me inform of my cars process . Will always return ( when needed ) to your service center and if ever to re purchase a new Kia . Thank you Donald L
8/8/2024
Robert G. VERIFIED CUSTOMER
Good job
8/8/2024
Barbara M. VERIFIED CUSTOMER
Excellent service
8/8/2024
Jabarrie M. VERIFIED CUSTOMER
Great customer service and fantastic maintenance work done on my car. Definitely will be returning for my future required vehicle maintenance.
8/7/2024
Barbaara M. VERIFIED CUSTOMER
I had a coupon for $69.95 for an oil change. Was told the oil change price went up to had to pay $95. I was scammed by a salesman and now scammed by a service agent. Totally disgusted with Bev Smith
8/7/2024
Elvira C. VERIFIED CUSTOMER
Very satisfied with Cory staying in touch with me while my car was getting worked on. Bev Smith Kia is always on top when it comes to their customers. I also want to thank Tim Seymour for always responding with an answer when I have a question. Great Team!! Keep it up????
8/7/2024
Alejandra R. VERIFIED CUSTOMER
They did a oil change and they didn’t put coolant on and my car got over heated they mess my car up I will never recommend y’all for nothing
8/7/2024
Cynthia J. VERIFIED CUSTOMER
Very helpful and friendly
8/7/2024
Felix S. VERIFIED CUSTOMER
Hoped my car would have been cleaned and vacumed. Don’t you do that? Otherwise great service by service consultant.
8/7/2024
Wayne C. VERIFIED CUSTOMER
This was my best service experience in all of my 61 years.