Caitlin was attentive, professional, and genuinely invested in making sure my car was well taken care of. She kept me informed every step of the way, ensuring that I understood the process and felt confident in the work being done.
Caitlin's knowledge and dedication to her job are truly impressive, and it's clear that she is a valuable asset to the Kia team. She went above and beyond to make sure everything was handled smoothly and efficiently. It's rare to find someone who is not only excellent at their job but also makes you feel like a valued customer.
Thank you, Quincy
8/19/2024
Angel S. VERIFIED CUSTOMER
Caitlin is extremely personable and helpful. She is always insightful and trying to find me the best deal and value. Excellent customer service.
8/18/2024
Karina H. VERIFIED CUSTOMER
Kevin, Pat, and your whole team were wonderful with any work my Kia needed when it was serviced, and couldn’t have made it any easier for me to trade in my Kia for a new one . 10 out of 10!! Thank you !!!
8/18/2024
Sandy G. VERIFIED CUSTOMER
Very satisfied and he was very helpful
8/17/2024
Deymi A. VERIFIED CUSTOMER
Thank you for your help!
8/17/2024
Ronald H. VERIFIED CUSTOMER
The service advisor started out well but when I texted her she didn’t answer. I went looking for her but I was told that she was not there. She had a doctor appointment. That’s fine but she should have made sure that we knew who was filling in for her. Instead I have to go to the manager to find out about my car. So he checked and guess what my car was ready. We were there a little over three hours. If I wouldn’t have checked on our car we would have been there even longer. So we were not too happy with that. Thanks to the manager for his help.
8/17/2024
Barbara F. VERIFIED CUSTOMER
Fred was nice, easy to work with and gave a detailed explanation of what my car needed.
8/17/2024
Yimell B. VERIFIED CUSTOMER
The rentals are infested with roaches.
8/17/2024
William H. VERIFIED CUSTOMER
Caitlin was very professional and attentive to my needs and concerns. She is a valuable asset to your company.
8/17/2024
Maria B. VERIFIED CUSTOMER
Always polite, respectful and informative.
8/17/2024
Linda L. VERIFIED CUSTOMER
Excellent service
8/16/2024
Javian V. VERIFIED CUSTOMER
Great service every single time. Corey and the rest of the staff is amazing!
8/16/2024
Randolph S. VERIFIED CUSTOMER
Pablo is the best! He always takes care of whatever my needs happened to be best within his power.
8/16/2024
William V. VERIFIED CUSTOMER
This is my first time at Bev Smith for service and Cody was very professional very timely and well organized I was very impressed as a businessman of 40 years now retired!
8/16/2024
Kristin R. VERIFIED CUSTOMER
No one will get back to me about my car. I have gotten to drive my 2024 Kia Sorento twice and I have had to bring it in numerous times to get the same thing fixed that still isn’t done. I finally got it back yesterday after almost 2 weeks and the issue is still there and now no one will call me back I assume because they’re tired of dealing with me.
Beyond pissed
8/16/2024
Tameka G. VERIFIED CUSTOMER
Jamie was great..It was a very busy day but she managed to please a lot of people