I waited a 30minutes before I was waited on until I complain about to leave then Mrs Jamie heard me she waited on me right away she very nice plus I had someone waiting on me, other than that it was ok but they offered me a car wash car was not wash windows was not clean also inside was what I did but , Thank You ,Please let me know when recall part come back for seat don’t want car to catch a fire. Thanks
8/24/2024
Luis R. VERIFIED CUSTOMER
As usual, the service provided was top notch. I’ve been a fan of KIA since 1996 when I purchased a car when KIA was in a trailer across the street. Thank you for the service your employees provide.
8/24/2024
Corran M. VERIFIED CUSTOMER
Jamie was simply amazing. She kept me updated the whole time, and reassured me my vehicle was in good hands. She answered all my questions and made sure I was comfortable in the waiting area. Her friendly and calm demeanor was just wonderful. What can I say, so professional. Indeed a terrific experience.
Thank you Jamie, thank you KIA,
you are awesome!!
8/24/2024
Matthew M. VERIFIED CUSTOMER
Fred is a great employee he deserves a raise if you ask me the place is under staffed and Fred preformed excellently under pressure
8/24/2024
Rolando M. VERIFIED CUSTOMER
Good
8/24/2024
Alfred P. VERIFIED CUSTOMER
Good job. Thank you very soon
8/24/2024
David S. VERIFIED CUSTOMER
Jamie was a very contringest service. Advisor kept me up today and the progress of my twenty twenty two kia soul
I'd be happy to have her be my service advisor in the future
8/24/2024
Diana S. VERIFIED CUSTOMER
The whole staff was great. Kevin was great. He was very honest and explained my issues in a way thati understood concerning my car. He is an exceptional employee
8/24/2024
Linda E. VERIFIED CUSTOMER
As always too long a wait
8/23/2024
Jacek K. VERIFIED CUSTOMER
Great courteous friendly staff!!!
8/23/2024
Glenda R. VERIFIED CUSTOMER
Your service is the wordy I have ever experienced no customer relationship either your service a complete mass confusion
Took my auto for recall. Never could do it needed parts and managed to screw up my side passenger mirror and did not want to make good on it
Just said nothing they would do
To make it short Took my car in for recalls couldn’t do them screwed up my car we’re not courteous, and that was the end of that so it was a total waste of my four hours. I would never deal with you people again.
8/23/2024
Larry L. VERIFIED CUSTOMER
Very good fast service.
8/23/2024
Kenneth R. VERIFIED CUSTOMER
Another wasted day
8/23/2024
Anthony M. VERIFIED CUSTOMER
Caitlin was the epitome of a professional, all and all a very good experience
8/23/2024
Michelle M. VERIFIED CUSTOMER
Had my vehicle there 3xs before they figured out the problem
8/23/2024
Trevor G. VERIFIED CUSTOMER
Kevin was courteous, respectful and informative.
Not happy with my warranty not showing accurate information in the KIA system
8/22/2024
Evelyn Ramsey. VERIFIED CUSTOMER
Jamie was very knowledgeable and very courteous. I will recommend her anytime. She is very pleasant and always smiling. That’s always good thing. I hope Kia gives her a nice raise. Kia should hire more people like her.
8/22/2024
Gloria A. VERIFIED CUSTOMER
She was prompt informative and courteaus helpful!
8/22/2024
Robert B. VERIFIED CUSTOMER
Too expensive for what I had done. Will find alternative service.