It took way too long. It took a week just to do the diagnostic. Much too expensive!
4/24/2026
Briana M. VERIFIED CUSTOMER
Emilio was great and very helpful! He had great attitude and was very nice. Will be taking my Kia back to Covina! Thank you!
4/23/2026
Oscar A. VERIFIED CUSTOMER
He is very helpful and has a solid knowledge of mechanic and procedures to help customers
4/23/2026
Dorothy C. VERIFIED CUSTOMER
Erick was friendly and professional. The work was completed in a timely way.
4/22/2026
Kaila V. VERIFIED CUSTOMER
Very friendly and professional top tier customer service! Thank you Emilio!
4/22/2026
Venessa A. VERIFIED CUSTOMER
He is very professional and kind on top he speaks Spanish
4/22/2026
Kenia G. VERIFIED CUSTOMER
Such a ray of sunshine anytime I need something for my car. This man is a national treasure. Please keep him happy. You are very lucky to have him.
4/22/2026
Luis C. VERIFIED CUSTOMER
George was so fast an polite, it was easy to book my car in and the process was smooth, really recommend covina kia, everybody is so ki d...
4/22/2026
Cheryl G. VERIFIED CUSTOMER
Eric, was a pleasure working with him. He made me feel like I’ve been going to you guys for a while. I’ve been going to Carson and was not happy all those times. I will definitely go to you guys from now on. Carson does not do an inspection on your car. I was so surprised. I saw you guys off the fwy and said I’m going to try them. I’m very happy with this dealership.
4/22/2026
Martha O. VERIFIED CUSTOMER
Eric Perez was very kind and answered all my questions and concerns very satisfied with his service.
Thank you,
Martha O
4/22/2026
Nancy W. VERIFIED CUSTOMER
Mr Mike Connelly has seen to the care of my Kia Soul for several years.
Always most professional with his staff and customers. He well represents the brand and agency.
4/22/2026
America P. VERIFIED CUSTOMER
The kindness and warm attention from George Kasem make me feel very Wellcome even though it was my first time for service.
4/21/2026
Briana G. VERIFIED CUSTOMER
George was so kind during the entire process along with being
4/21/2026
Ernest R. VERIFIED CUSTOMER
Eric was very professional n efficient. The porter was a safe / great driver. I appreciate the convenience of getting dropped off n picked up.
4/21/2026
Leonard L. VERIFIED CUSTOMER
Eric was efficient & friendly, as usual.
Thank you for benches & seats outside & in service. Much needed.
4/21/2026
Kelsey G. VERIFIED CUSTOMER
Amazing all around!! Love him and Josh!!
4/21/2026
Lingh H. VERIFIED CUSTOMER
I wanted to take a moment to recognize the exceptional service I received during my recent visit.
George did a great job being attentive not only to me, but to other customers as well. I truly appreciated how he provided a clear and comprehensive estimate of the service duration, and also offered shuttle service, even though I chose to stay.
While waiting, I noticed how thorough and considerate he was with customers who arrived after me. He made sure to walk them through the process, guide them to the waiting area, and reassure them that they could reach out if they needed anything. That level of attentiveness did not go unnoticed.
Overall, the entire team demonstrated what true teamwork looks like. Staff members regularly checked in with customers and stepped in to assist whenever needed. It created a very welcoming and well-coordinated environment.
George went above and beyond by providing timely updates and thoughtful recommendations throughout my visit. You have a great employee and an amazing team.
Thank you again for such a positive experience.
4/21/2026
Darrell K. VERIFIED CUSTOMER
MR. GEORGE , was very patient and understanding throughout the whole service process. He was very attentive to all of my questions and followed up with me during the service. I highly recommend him and I wouldn't trust my car anyone else .
Satisfied customer,
Darrell K
4/20/2026
Robert L. VERIFIED CUSTOMER
George was wonderful. Mechanic didn't catch the battery dead the first time I brought it in 1 month ago despite me telling them that the battery was likely dead, causing me to have to bring it in again when the car died last week again. I also explained to them that something else must be wrong that's causing the car 12v battery to die, but they said they don't know what's wrong so I still know my car is bad