Had a great experience with Eric. He was professional, knowledgeable, friendly and helpful. I told him what I needed and the budget I had and he got my car serviced as needed and kept me within my budget. I wasn’t surprised with hidden fees or pressured into paying for service I didn’t need. From start to finish my experience was pleasant and painless. Based on my experience provided by Eric I will be taking my car back for service when needed and would definitely recommend Kia of Covina to others. Thank you Eric!
5/9/2026
Brittney S. VERIFIED CUSTOMER
Very polite
5/9/2026
Roubina G. VERIFIED CUSTOMER
Great ????
5/9/2026
Arturo G. VERIFIED CUSTOMER
I appreciate the oil service on my car.
5/9/2026
Henry H. VERIFIED CUSTOMER
Eric was great. Very knowledgeable and customer service skills are excellent.
5/8/2026
Lillian C. VERIFIED CUSTOMER
Unfortunately, I could not afford the price of fixing my automobile. I am a person with limited sources I was told I had to pay the $300 for the diagnostic check and I also chose to take my car for a second opinion George and Juliana were very professional good customer service. I most likely will look for a new car but it will not be a Kia. Thank you.
5/8/2026
Jason B. VERIFIED CUSTOMER
Thanks for the service
5/8/2026
Jose G. VERIFIED CUSTOMER
Love the help and the friendly people!
5/8/2026
Erma E. VERIFIED CUSTOMER
Excellent service I was very happy with his service
5/8/2026
Rena W. VERIFIED CUSTOMER
The team at Covina Kia, from the service department to sales, was exceptionally kind and helpful. Thank you very much. Rena W
5/8/2026
Hilda M. VERIFIED CUSTOMER
Everything was good
5/7/2026
Antonio M. VERIFIED CUSTOMER
Good job
5/7/2026
Guillermo R. VERIFIED CUSTOMER
Good job, thank you
5/7/2026
Guy K. VERIFIED CUSTOMER
Jose was great; however, this is the 2nd time I've made an appt for a Kia recall and when I arrived for the appt the recall part was not there and I have to return to get the job finished which will waste another half day. When the appt is made the part should be available or ordered so the job can be done at the scheduled appt.
5/7/2026
Barbara P. VERIFIED CUSTOMER
Emilio is very friendly and professional he made sure i had the best customer service experience. All KIA staff are helpful and really good the extra mile to ensure customer satisfaction. Thanks to all KIA staff for helping me and making sure my car is in top condition.
5/7/2026
Meriel A. VERIFIED CUSTOMER
Great experience and great service.
Good job eric
5/7/2026
Ernesto C. VERIFIED CUSTOMER
Great service, thanks!
5/6/2026
Edward C. VERIFIED CUSTOMER
I had an 8 am appt for an oil change and inspection. This should not take 3 hours. When I inquired at 11 am what was taking so long, I was told my vehicle was ready and that they texted me. They had not. After checking out (with no apology or explanation), I got a text (time stamped 11:18) that my car was ready. If you don’t have the staff to get an oil change out in less than an hour, don’t over-schedule. I will not be bringing my vehicle back here for service.
5/6/2026
Hector L. VERIFIED CUSTOMER
Your job was well done professionally like your service you take customers home and bring them back to pick up their car. After job is completed most of all I like the cappuccino suggestion you could have some Cochita’s next to the coffee there and maybe a taco aisle thank you guys.
5/6/2026
Dahyan C. VERIFIED CUSTOMER
Eric Perez has been very helpful and informative. Thank you