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Real Reviews from VERIFIED CUSTOMERS
Veronica C. VERIFIED CUSTOMER
Thank you once again, you delivered great service once again. Extremely satisfied with how I was treated. Thank you Veronica C
2/20/2022
Hugo S. VERIFIED CUSTOMER
First time customer but not final time. Will be back for future services. Great work
2/19/2022
Ma Lourdes. VERIFIED CUSTOMER
Michael Connelly is really nice and professional guy. Plus he is very friendly, and he really knows he’s job well. I’m giving him 5 stars ????.
2/19/2022
Kira G. VERIFIED CUSTOMER
Everything was great - but the time quoted for the work was severely underestimated. I was quoted a wait time of 90 minutes at 2:05pm for an oil change and I did not get in my car until 4:55pm. I know all businesses may be short staff right now and I have have no problem with a 3 hour wait if quoted correctly. I would have happily left my vehicle overnight and picked it up the next day. :)
2/19/2022
Joanne R. VERIFIED CUSTOMER
Michael is always friendly and efficient and keeps me posted on the status of my vehicle while I wait for it to be serviced
2/19/2022
Juliet R. VERIFIED CUSTOMER
Michael is fantastic. I will always ask for him when bringing in my Sportage for service
2/19/2022
Edward P. VERIFIED CUSTOMER
I will do that.
2/18/2022
Nguyen B. VERIFIED CUSTOMER
Great!
2/18/2022
Azucena G. VERIFIED CUSTOMER
Expected delivery was 10:15. Actual pickup was close to noon. I had to inquire as I had heard from no one at 10:30. Thirty to forty minutes was more was underestimated too. Though I do appreciate the car wash.
2/18/2022
Teresa A. VERIFIED CUSTOMER
first time I had 2 employees walk to my car open door … Say good morning and 1 of them putting the plastic on my seat… gee I was surprised ….walked in and Jonathan was efficient but n helping me.. and all went well .. I was there for recall .. my appt was at 9am was little late and I apologized… car was done at 11:20…
2/18/2022
Thang B. VERIFIED CUSTOMER
Special thanks to Mike Dominic and the rest of the staffs at Covina Kia very professional, experience and very courtesy!!
2/18/2022
Theresa N. VERIFIED CUSTOMER
Jonathan Martinez, was very professional and outstanding service. I l trust covina kia with my 2020 soul completely. Thank you ???? ????
2/17/2022
Harold S. VERIFIED CUSTOMER
the price of my appraisal was ridiculous I went to car max and got 3000.00 more than you Kia offered , shame on you guys .
2/17/2022
Sam W. VERIFIED CUSTOMER
Oscar was very professional and very prompt with his updates.
2/17/2022
Sandra Y. VERIFIED CUSTOMER
Great service nice helpful people
2/16/2022
Mary A. VERIFIED CUSTOMER
Ms. Karen Castillo is very helpful and nice Kia representative.
2/15/2022
Ana Maria. VERIFIED CUSTOMER
It is a good help and feedback. Thank you
2/15/2022
Brian B. VERIFIED CUSTOMER
Thanks so very
2/15/2022
Juan T. VERIFIED CUSTOMER
Schedule service more than one week out for a starting issue the dealership had previously diagnosed as being caused by a bad battery. After they replaced the battery, the car is worse, and it will not start unless I hit the throttle multiple times at a rapid pace while the engine turns. Seems to be a fueling issue since the smell of gasoline is prevalent when starting. I thought I’d give the dealership one last try and hope they could diagnose it correctly this time, but I showed up on a Saturday only to be told they needed 2-4 days to diagnose it and they could not diagnose it on a weekend.
2/14/2022
Greg P. VERIFIED CUSTOMER
I have just made an apptmt. so far. I hope they are planning to order the antennae part before my date. Greg A Petrie
2/14/2022