Mike was very good to dealwith. While waiting for the recall repair at the dealership I received a call from Mike and he said the car was finished but there was a complementary car wash and it would take about 10 more minutes. While I was pleasantly surprised to receive a car wash, I ended up waiting 20 minutes and when I picked up the car it had not been washed. If I wasn’t told I was going to have a wash I would not of had any expectations. Therefore, it made me feel I wasted 20min of my time. Thanks for listening. Once again, Mike was very helpful himself. .
5/19/2022
Esperanza B. VERIFIED CUSTOMER
Great customer service
5/19/2022
Yosha C. VERIFIED CUSTOMER
The people there are great always chipper all the time lobe what they do I have no complaints about them.
5/19/2022
Luis L. VERIFIED CUSTOMER
They didn't do what I asked them to do,. Electric issues that I have They never even told me about it. They told me that I needed front brake pads when I had put them on 4 months ago... makes me believe that I don't trust the people that works there.
5/19/2022
Marjorie R. VERIFIED CUSTOMER
Great service everyone i came in contact with were very professional and nice
Please pass down my sincere thanks to all
5/19/2022
Christine E. VERIFIED CUSTOMER
I’m always satisfied with Mike Connolly’s professional service,
5/19/2022
Ana A. VERIFIED CUSTOMER
Thank you Mike!!!
5/19/2022
Teresa E. VERIFIED CUSTOMER
Tank mr.najera.
5/18/2022
Lisandro Q. VERIFIED CUSTOMER
Won't go anywhere else great service team
5/18/2022
Sonia P. VERIFIED CUSTOMER
Yes . Only thing . Less waiting would help .
5/17/2022
Marguerite T. VERIFIED CUSTOMER
Oscar is a great asset to your department
5/15/2022
Cheryl G. VERIFIED CUSTOMER
I appreciated Oscar Najera's knowledge, professionalism, and overall excellent customer service. He is an asset to Covina KIA's Service Department! Thank you!
5/15/2022
Charles A. VERIFIED CUSTOMER
Appreciated the fact that he accommodated the delivery calmly, and was helpful with directing the tow truck.
5/15/2022
Allyson O. VERIFIED CUSTOMER
MrOscar has been good including the guys outside
5/15/2022
David L. VERIFIED CUSTOMER
Mike is the best took care of me right when I walked in. Dropped my car off a day early for Saturday appointment Mike called me same day that my car was ready . Mike Always goes the extra mile when come in with either mine or wife’s car
5/15/2022
Tom R. VERIFIED CUSTOMER
Kevyn Tran never helps me it was another service advisor.
5/15/2022
Alejandro F. VERIFIED CUSTOMER
Oscar kept me informed the whole time on the progress on my car. Very appreciative.
5/15/2022
Ashten James. VERIFIED CUSTOMER
Awesome thank you
5/15/2022
Carlos C. VERIFIED CUSTOMER
Mr. Najera was very professional, courteous and informative throughout the whole process. He made me feel comfortable during the process.