Thank you for having such amazing customer service.
7/29/2022
Daniel T. VERIFIED CUSTOMER
Jonathan was awesome! Printed out the warranty for me and really made me feel appreciated for buying a Soul twice! Thanks again tell Jonathan to keep smiling!????
7/28/2022
Zeanna S. VERIFIED CUSTOMER
Jonathan was super helpful when I took my car in to get serviced! Very friendly and made the process quick and smooth!
7/28/2022
Martha M. VERIFIED CUSTOMER
Excellent
7/28/2022
Alexandra M. VERIFIED CUSTOMER
Oscar Nájera was not the one who helped me. Oscar was in the phone when I arrived and so Jonathan Martinez that was kind enough to do my service intake. Jonathan is very customer service oriented and explained what service my car was getting and answered all my questions in a professional and friendly manner. No offense to Oscar but even when he got off the phone he did not acknowledge my presence even though he knew he was assigned to me. When I picked up my car I experienced the same scenario. Jonathan took care of my paperwork. I had zero interaction with Oscar. I will be requesting that Jonathan be my Professional Serviceman in the future. Thank you.
7/27/2022
Debbie C. VERIFIED CUSTOMER
I waited to long for return calls and updates.
7/27/2022
John M. VERIFIED CUSTOMER
Jonathan was clear and very courteous, very professional.
7/27/2022
Yvonne W. VERIFIED CUSTOMER
I was extremely surprised when my car was ready and that the problem my car had was covered by warranty. Jonathan greeted me with great news and made my day. He continues to be a great person to have handle my car needs and is always super helpful!
7/27/2022
Erika O. VERIFIED CUSTOMER
Very helpful, went out of his way to make sure I got the parts I needed
7/27/2022
Jeff E. VERIFIED CUSTOMER
Johnathan was a great help during this process
7/26/2022
Frank A. VERIFIED CUSTOMER
Excellent service
Friendly
Fast
Im very happy
7/25/2022
Diana C. VERIFIED CUSTOMER
Really good customer service, very easy going and fast service!
7/24/2022
Sherry D. VERIFIED CUSTOMER
I would really like to thank Mr.Najera for his outstanding job, He went above and beyond expectations. Will definitely use this location for all my auto services and I definitely would recommend Covina Kia to all my friends and family.
7/24/2022
Shirley P. VERIFIED CUSTOMER
Michael is always very friendly and helpful. He explains things to you and gives you an update on what to expect on your next visit. Always a pleasure to have him help me.
7/24/2022
Eve B. VERIFIED CUSTOMER
Thanks Covina Valley Kia!
7/23/2022
Rudy M. VERIFIED CUSTOMER
Great Coustomer sevice thank you mike for making it happen I appreciate it .????
7/23/2022
Deborah F. VERIFIED CUSTOMER
Friendly, clean waiting area, time to completion was accurate
7/23/2022
Carmelita P. VERIFIED CUSTOMER
Everything about my visit was exceptional and Michael Connelly was very friendly and helpful. The facility was nice and clean and I appreciated the cold water. My only issue was my very basic service took 2 1/2 hours and I had an appt. Anything that could be done to speed things up would be appreciated. Thank you!
7/23/2022
Adele D. VERIFIED CUSTOMER
Service was completed within a reasonable amount of time. Everyone was friendly and courteous.
7/22/2022
Rosalie V. VERIFIED CUSTOMER
Very cordial, friendly and knowledgeable person. I’ve been dealing with Michael for the past 10 years. Everyone at KIA - Covina has been very helpful and kind.