Would love it if all the service reception staff would wear masks though!
12/16/2021
Rachel N. VERIFIED CUSTOMER
Was very happy with the service I received. My car was ready when they promised and even vacuumed & washed my car! And when I came to pick it up, they brought my car around for me! Thanks guys!!
12/15/2021
Brenda M. VERIFIED CUSTOMER
Everyone kept me well informed of what was going on and it was done in a timely manner.
12/12/2021
Pa S. VERIFIED CUSTOMER
Russell was great, friendly, and very attentive. He is very business minded and knows what he is doing.
12/11/2021
Lutrell B. VERIFIED CUSTOMER
I was very pleased with the service Mr. Willis gave me today. He explained and answered all of my questions. I was truly pleased with his service and knowledge.
12/11/2021
Miranda T. VERIFIED CUSTOMER
I always feel like a rock star when I arrive. I feel well cared for.
12/11/2021
James D. VERIFIED CUSTOMER
Very pleased with the service and the professional staff.
12/9/2021
Mark S. VERIFIED CUSTOMER
Everything went very well. I was informed of the process from start to finish, and that is the
type of service I want !
12/8/2021
Anna B. VERIFIED CUSTOMER
Mr. Willis listened to what I had to say, asked questions and offered a suggestion.
12/8/2021
Heather A. VERIFIED CUSTOMER
My car coded within hours after I picked it up...again. Completely unsatisfied...again.
12/8/2021
MARYJO C. VERIFIED CUSTOMER
I am very happy with Russell and his service over the years with my Optima. After purchasing a Hyundai I took it back to KIA because of Russell‘s attentiveness. Nonetheless, when I called to make the appointment the individual on the other end of the phone, not Russell, did not tell me that I would be charged for the service. Immediately after receiving a surprise bill I spoke to the manager. I did not receive an adequate response and left feeling very frustrated and annoyed. Not at Russell or Kim.
12/7/2021
Cecil B. VERIFIED CUSTOMER
Satisfied complete
12/3/2021
Lutrell B. VERIFIED CUSTOMER
Questions regarding service coupons not satisfactory answered.
12/2/2021
CASSA A. VERIFIED CUSTOMER
When I arrived no one knew about my appointment to have the tint fixed on my car for the window. I was told that I got the days wrong and that I wasn’t supposed to be there for my oil changed until December 1. When I explained I wasn’t there for an oil change I was told to just come inside so they can figure out what’s going on.
12/1/2021
Patricia M. VERIFIED CUSTOMER
Thanks for your help today.
12/1/2021
Sandra M. VERIFIED CUSTOMER
Excellent service !!
11/28/2021
Terri K. VERIFIED CUSTOMER
They tried to tell me after I got all the way to Kia dealership I didn’t have an appointment and I know I did I even called this morning to make sure of the time and the service clerk almost argued me down I didn’t have an appointment and I told her I came too far too not to leave my car and she got a nasty attitude so the service was garbage
11/27/2021
Francisco S. VERIFIED CUSTOMER
Courteous and gave an estimated time for job completion, which was accurate
11/27/2021
Ila M. VERIFIED CUSTOMER
Russell is great as always!! He has provided phenomenal service during all of my auto needs especially when I had battery issues. Thank you Russell!!!