I was told a recall was not ready and available, but it shows on the internet as being ready. My trunk still will not close and am waiting for a resolution
11/23/2021
Mary A. VERIFIED CUSTOMER
Russell was very polite and knowledgeable!
11/23/2021
Davin F. VERIFIED CUSTOMER
Comfortable and quick.
11/22/2021
Michael T. VERIFIED CUSTOMER
I will be bringing my car back to University KIA to have the repairs I need
11/21/2021
James A. VERIFIED CUSTOMER
Attempting to charge for serice not required
11/20/2021
Deborah W. VERIFIED CUSTOMER
Job well done. Thanks
11/20/2021
Shtonee B. VERIFIED CUSTOMER
Thank you so much!
11/20/2021
Djuana J. VERIFIED CUSTOMER
Service clean car great
11/20/2021
Joanne D. VERIFIED CUSTOMER
Yes I am always please with services at kia
11/18/2021
Tiaundra M. VERIFIED CUSTOMER
Excellent service from Ariel
11/18/2021
Juanita R. VERIFIED CUSTOMER
No quite ready.????
11/18/2021
Jose A. VERIFIED CUSTOMER
Thank for your services
11/16/2021
Margaret W. VERIFIED CUSTOMER
Everything is running good Thank You
11/16/2021
Joanna P. VERIFIED CUSTOMER
Extra special touch to wash & vacuum car, along with trusted mechanical service makes me very happy.
11/16/2021
Jacob C. VERIFIED CUSTOMER
Russell is great!
11/15/2021
Paula T. VERIFIED CUSTOMER
I went to Sams Club and they had the same tire for 30.00 cheaper but Sams said the tire would take 3 days. I called Kia and they initially told me they had 2 of the tires. I left Sams went to Kia and was told the tires were sold and they would get tire for me the next day. Next day has turned into 5 days. i could have saved 30.00 and had my tire since Thursday. i skipped going to see my son play football because I could not drive long distance with a repaired tire. Highly disappointed. The road side service was very poor also.
11/14/2021
Christopher F. VERIFIED CUSTOMER
I appreciate the non pressure service from the staff and excellent customer service.
11/14/2021
Oscar C. VERIFIED CUSTOMER
Russel was great, the receptionists that answer the phone on the service department were no help and not accommodating, quickly to point out what they couldn’t do without finding a solution to the problem. That’s a red flag on customer service and needs to be addressed for the better of your business, thankfully Ken found the solution.
I love my car, just don’t quite love the effort that is lacking in some of the personal.