Edwin was very pleasant , professional and efficient. I had no waiting time and the car was done earlier than expected . Great service . Thanks Corrine J
2/24/2025
Paula P. VERIFIED CUSTOMER
Thank you. Mr. Rivas was efficient.
2/24/2025
Herman V. VERIFIED CUSTOMER
My experience with the service was as always exceptional, Mariela is a top of the line agent extremely professional, knowledgeable, informative, and always polite even when things get very busy, I cannot imagine coming for service and not being able deal with her. In addition to your agent the service was and always seem to be exceptional, this service I had a unique situation my car developed a rattling on the passenger side and they went for a test drive with me and was able to identify the location and as well located the rear shock causing the noise, replaced and all is well. Overall my ongoing experience with norm reeves service is and gas been exceptional.
2/23/2025
Julie T. VERIFIED CUSTOMER
Kyle it’s always very gracious and helpful
2/23/2025
Eric W. VERIFIED CUSTOMER
Great customer service
2/23/2025
Briuseida G. VERIFIED CUSTOMER
100% satisfied! thank you!
2/23/2025
Eric T. VERIFIED CUSTOMER
Thank you for everything,Mariela went above and beyond in All that she did.everything that was promised was delivered.thank you so much.
2/22/2025
Jean U. VERIFIED CUSTOMER
Kyle is always super efficient and available to help!
2/22/2025
Justin C. VERIFIED CUSTOMER
Kyle was, as always, the best !!!
2/21/2025
Edgar K. VERIFIED CUSTOMER
Kyle did a great job. He was courteous, addressed all my concerns, and answered my questions. Thanks for a job well done!
2/21/2025
Isela R. VERIFIED CUSTOMER
Thank you Edwin for your help and expertise.
2/20/2025
Maria C. VERIFIED CUSTOMER
Edwin is excellent he is very professional
2/20/2025
John Z. VERIFIED CUSTOMER
Services were as expected, Kyle was great, and the lounge was a good place to work while waiting for the car. Overall - great experience !
2/20/2025
Wasyl B. VERIFIED CUSTOMER
Great job
2/20/2025
Craig B. VERIFIED CUSTOMER
Edwin was great!!!!! Service work great!!! The car wash however was sub-par. Some areas of car and windows still had dusty/dirty surface. The wheels were still dirty with tire-black overspray. I had to borrow cloth from service advisor to wipe off all wheels myself before driving away with such unsightly surfaces. I ended up taking it to car wash myself when I got home.
2/20/2025
Raymund G. VERIFIED CUSTOMER
I don't do third party surveys but Kyle did a great job.
2/19/2025
Miguel C. VERIFIED CUSTOMER
Thanks for your help and support good job.
2/19/2025
Benito B. VERIFIED CUSTOMER
Everything went smoothly. My service advisor was very helpful,and my vehicle was service in a reasonable time. Very satisfied.
2/19/2025
Feliciano S. VERIFIED CUSTOMER
Kyle Predmore is a true professional in his service. However, I am not satisfied about my car being unable to be diagnosed for what I most recently experienced and the fact that my car has experienced 3 major repairs well still under 24k miles. The service department also needs more loaner vehicles on hand; I faced great difficulty in being able to obtain transportation to and from work because of this last malfunction and no loaners available.