One thing when you move to the new location. Please get porters that really know how to wash the vehicles. They are awful at it now.
3/21/2025
Lateefah S. VERIFIED CUSTOMER
I’m pleased with the customer service I received while having my vehicle service. Ana was very professional and pleasant to work with.
3/21/2025
Ricky I. VERIFIED CUSTOMER
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3/21/2025
Roshan K. VERIFIED CUSTOMER
The service was superior. My service technician Kyle and the delivery driver were excellent and I highly recommend this service
3/19/2025
Norville J. VERIFIED CUSTOMER
Genesis of Cerritos has the best staff to represent the brand that I can relate to thank you for your expert input and service it is really appreciated from me. Love that crown
3/19/2025
Eric T. VERIFIED CUSTOMER
Service with Araceli is always enjoyable. She is very professional and makes you feel as if you are the only one she’s working with. Thank you for all your help.
3/19/2025
Yara M. VERIFIED CUSTOMER
Todo el personal es muy amable
3/19/2025
Jenny M. VERIFIED CUSTOMER
Very satusfied with his service. Thank you
3/16/2025
Robert C. VERIFIED CUSTOMER
Mr. Rivas was excellent!
3/16/2025
Jungtae K. VERIFIED CUSTOMER
Thank you for giving me good service.
3/16/2025
Shi L. VERIFIED CUSTOMER
Exceptional personalized service as always. Best overall experience!
3/15/2025
Mykesha J. VERIFIED CUSTOMER
Mariela has great customer service!!
3/15/2025
Arthur Z. VERIFIED CUSTOMER
Awesome
3/15/2025
Consuelo A. VERIFIED CUSTOMER
Mariela is number one.
3/15/2025
Jorge V. VERIFIED CUSTOMER
Mariela was great! She was very helpful and thorough
Explaining everything to me
3/15/2025
Kevin S. VERIFIED CUSTOMER
The concierge process is incredible.
3/14/2025
David E. VERIFIED CUSTOMER
Mary was great
3/14/2025
Jay L. VERIFIED CUSTOMER
Great communication and service. But the car was dirty when I picked it up with crayon markings and the windshield. Kyle helped me. He was great. I did not meet Edwin
3/14/2025
Wendy F. VERIFIED CUSTOMER
Kyle is amazing! Always gives up dates and always willing to help!
3/14/2025
Cindy P. VERIFIED CUSTOMER
They provided an exceptional customer experience—efficient, satisfying, and seamless—making it easy for me to continue doing business with them. My inquiries were addressed promptly, appropriately, and in a timely manner. Their team was courteous, helpful, and accommodating, ensuring that all my questions and concerns were thoroughly answered.