Edwin was very good about providing updates, even when he was going to be off work
4/5/2025
Will E. VERIFIED CUSTOMER
Mary's terrific.
Always goes beyond expectations.
Great with detailed (and knowledgeable) answers to my questions.
Always follows up after work is done.
A pleasure to work with with.
4/4/2025
La Keisha. VERIFIED CUSTOMER
Kyle has been my service rep since I’ve been bringing my GV80 to Norm Reeves Genesis; always respectful , informative and helpful. Thank you for your consistency
4/4/2025
Brian G. VERIFIED CUSTOMER
Excellent as always…
4/4/2025
Joan M. VERIFIED CUSTOMER
All was good!!
4/4/2025
Chin K. VERIFIED CUSTOMER
Always great service with friendly staff.
4/4/2025
Kristen K. VERIFIED CUSTOMER
Always professional and polite and i get my car back when promised
4/4/2025
Felipe S. VERIFIED CUSTOMER
Did not get my question answered on how to turn on AWD feature
4/4/2025
Jeffrey S. VERIFIED CUSTOMER
Job well done
4/4/2025
Allan K. VERIFIED CUSTOMER
Mariela is very prompt and responsive
4/3/2025
Robert C. VERIFIED CUSTOMER
Mary was a great help to us. Very knowledgeable and informative! She was also very helpful in tutoring us re the car’s features. A real asset to your company!
4/3/2025
Marcus H. VERIFIED CUSTOMER
She’s the best, very knowledgeable and helpful
4/3/2025
Trey G. VERIFIED CUSTOMER
Kyle was great to work with and was extremely helpful and incredibly friendly as well. I hope all my future services go through Kyle as he was great!
4/2/2025
Vince C. VERIFIED CUSTOMER
Everything was exceptional
4/1/2025
Hayley W. VERIFIED CUSTOMER
Kyle is always fantastic every time I come in to get my scheduled vehicle service.
3/31/2025
Seung Ro. VERIFIED CUSTOMER
He was great supporter.
3/31/2025
Mark P. VERIFIED CUSTOMER
Edwin was attentive, communicated well, and provided an accurate assessment of the time required to service my vehicle. As a side note, I had issues with the waiting room internet speed and ending up using my hot spot.
3/31/2025
Francisco J. VERIFIED CUSTOMER
As always, Edwin was very welcoming and knowledgeable. Thank you.
3/31/2025
James G. VERIFIED CUSTOMER
Perfect service!
3/31/2025
Tanganyika T. VERIFIED CUSTOMER
Kyle was very patient, understanding and just all around great.