The service was great and Kyle is a asset to your dealership.
5/1/2025
Jesse G. VERIFIED CUSTOMER
Kyle was excellent, professional and very knowledgeable, I will return to Cerritos for all services and new vehicles purchases.
Thank you so much!
Jesse
5/1/2025
Matthew X. VERIFIED CUSTOMER
Service at every point of this journey was excellent. Ms Valdez went above and beyond and I was always communicated with fully, on time, and with consideration. A+ effort and am happy with my car working perfectly after service.
She was great and very helpful. I’d be happy to fill out a survey
4/30/2025
Bernetter J. VERIFIED CUSTOMER
Job well done.
4/28/2025
Rhona S. VERIFIED CUSTOMER
Mariela and service team are always professional, courteous, and ensure that I am always a happy customer. Great work team Genesis!
4/27/2025
Charles P. VERIFIED CUSTOMER
Cool, however le5s.talk about the coup fully loaded, I saw a red one today however Blue ir.even Brown would satisfy me.
4/27/2025
Bich N. VERIFIED CUSTOMER
Great service
4/27/2025
Babeth M. VERIFIED CUSTOMER
Upon arrival I was greeted by a service advisor named Mary. She was police, professional and helpful. She documented precisely what the issue was pertaining to my vehicle. She listened to my concerns, and gave me positive feedback.
My vehicle was serviced as promised, and the work was completed in a timely manner. The loaner vehicle was great as well!
4/26/2025
Denise S. VERIFIED CUSTOMER
Mari was personable, friendly and informative. Very good customer service. Job well done.
4/26/2025
Greg P. VERIFIED CUSTOMER
Mary is amazing, incredible attention to detail, professional, friendly.. can't say enough. Also entire Genesis staff is always on point, from the time you arrive till you leave.
4/26/2025
Michael M. VERIFIED CUSTOMER
Kyle was very professional and expedited the warranty work needed for my car
Thanks
4/26/2025
Christopher T. VERIFIED CUSTOMER
Norm Reeves always provides me with great service!
4/26/2025
Charles C. VERIFIED CUSTOMER
None
4/25/2025
Charles L. VERIFIED CUSTOMER
Edwin is always very personable with me and I enjoy our conversations on various topics. He makes me feel comfortable while I’m waiting for my car to be serviced and that’s a plus in my opinion.
4/25/2025
Neil G. VERIFIED CUSTOMER
Excellent service as always. Thank you!
4/25/2025
Sherman G. VERIFIED CUSTOMER
Mariela always does an exceptional job!!
4/25/2025
Daniel Y. VERIFIED CUSTOMER
He did a great job!
4/25/2025
Michael H. VERIFIED CUSTOMER
Mariela was incredible. I look forward to working with her in the future as I am in the middle of an active lease agreement.