Anaceli was great. Responsive, professional and helpful. However, part of what was supposed to be completed was not done during my visit. The alarm was supposed to be activated, but now I am faced with having a technician come to my home to complete the task, something I wanted to avoid.
5/18/2025
David G. VERIFIED CUSTOMER
I’m a very satisfied with the service provided.
Kyle is always very helpful and pays attention to details, as well as he answers any questions that I have.
5/18/2025
Richard H. VERIFIED CUSTOMER
Service was excellent, facility clean and efficiently run
5/17/2025
Cesar F. VERIFIED CUSTOMER
Loved the service. Mariela was very helpful.
5/17/2025
John H. VERIFIED CUSTOMER
Mary Valdez is an outstanding Service Advisor. She’s helpful, knowledgeable and always follows up on every detail. She is an excellent representative of your company.
5/16/2025
Thomas G. VERIFIED CUSTOMER
I took in my car for a warranty covered door ding. Vision auto body fixed the created a mountain of issues. Damage to the paint, overspray, paint overs, poor painting. After 5 visits I accepted the vehicle under protest. I didn't want vision auto body to continue creating more problems.
Mary was nice, but she had no control over the poor job vision auto body does. This was a horrible experience
5/16/2025
Kennyka J. VERIFIED CUSTOMER
Edwin was very helpful and kept me informed of the progress of my service
5/15/2025
Edward W. VERIFIED CUSTOMER
Kyle is a great manager but Kyle was not on duty today when my car was returned. First of all it took over a month to repair it, when I picked the car up it was not washed and lastly it was not fully charged! This was very disappointing after waiting so long and I have not been reimbursed for the rental car I had to rent for a month! I hope this is not going to be a reoccurring theme going forward.
5/15/2025
William B. VERIFIED CUSTOMER
The service I had at the dealership was very good, but I am very disappointed that I cannot get a loaner car unless I book my service several weeks in advance. Part of the reason I went with Genesis was the service you offered. The reality is you are much worse than Acura who I previously had. At this point, I would be reluctant to refer Genesis to someone.
5/15/2025
Socrro.Pedro A. VERIFIED CUSTOMER
Excellent customer service and very satisfied with my vehicle maintenance and full inspection. Thank you so much
5/14/2025
Nick A. VERIFIED CUSTOMER
Excellent experience
5/14/2025
Isaac H. VERIFIED CUSTOMER
Excellent communications throughout the service. Much appreciated
5/14/2025
Scott M. VERIFIED CUSTOMER
Kyle is very helpful, knowledgeable respectful listens to what all the issues are. Explained everything that needs to be done, he is an asset to your company. Thank you, Kyle.
5/12/2025
Wayne M. VERIFIED CUSTOMER
In and out no issues all good
5/12/2025
Rasiq A. VERIFIED CUSTOMER
Wonderful service
5/12/2025
Laneice H. VERIFIED CUSTOMER
Edwin gets a 10
5/10/2025
Paul C. VERIFIED CUSTOMER
Kyle always is amazing to work with, he always goes out of his to be sure we are upto do date on the status of my car. Kyle is makes every visit easy and a smooth process. Thank you Kyle for always being so kind us.