Very helpful and I really appreciated the valet service.
7/13/2025
Luis C. VERIFIED CUSTOMER
Very friendly, informative, and professional service.
7/13/2025
Crispin E. VERIFIED CUSTOMER
Kyle was wonderful!
7/13/2025
Elva V. VERIFIED CUSTOMER
She’s such a joy to work with. You’re very fortunate to have her as your employee.
7/13/2025
Inmi H. VERIFIED CUSTOMER
He is very nice
7/13/2025
Kelvin L. VERIFIED CUSTOMER
Edwin is a top notch professional. Your new office and facilities is beautiful but it’s the people that make the business.
7/12/2025
Sharrie N. VERIFIED CUSTOMER
Excellent customer service she provides excellent customer service.
7/12/2025
Erika M. VERIFIED CUSTOMER
Edwin was very communicative and when they needed to keep my car last minute, he had a loaner available for me. Service was above and beyond. Thank you!
7/12/2025
Kwangjin K. VERIFIED CUSTOMER
He is amazing
7/11/2025
Kristin G. VERIFIED CUSTOMER
Edwin was thorough and went above and beyond helping me with my car. He was patient and friendly.
7/11/2025
Tony/Eric Y. VERIFIED CUSTOMER
The website needs some work: Simplify the appointment scheduling and allow for entering text to explain why appointment is necessary. This way all issues can be listed ahead of time. On the phone or in person, it is too easy to forget something.
7/11/2025
Jay L. VERIFIED CUSTOMER
Edwin Rivas is a model employee. Pleasant, professional, and he made the experience enjoyable.
7/11/2025
Wenonah G. VERIFIED CUSTOMER
Kyle is always very courteous and nice. It’s a pleasure doing business with him.
7/10/2025
Ben Rob. VERIFIED CUSTOMER
This was my first experience with Mariela. I have to say working with her was a pleasant experience.
We did run into a parts issue but that isn’t her fault and she kept me updated throughout.
All in all 10/10.
7/10/2025
David J. VERIFIED CUSTOMER
Great service.
7/10/2025
Laura M. VERIFIED CUSTOMER
Great service!
7/9/2025
Michelle T. VERIFIED CUSTOMER
Great service. Kept me updated with the work/progress on the vehicle. Would recommend Norm Reeves to anyone looking to service their Genesis.
7/9/2025
Matthew T. VERIFIED CUSTOMER
Excellent service from very nice people all the way around!
7/9/2025
Christina W. VERIFIED CUSTOMER
Smooth and easy! Thank you
7/9/2025
Cindy R. VERIFIED CUSTOMER
I went in for a windshield replacemte..I got the price from parts department for windshield and a price from service for install .. went ahead and scheduled the appt ..once I got there Kyle gave me a whole new price over $1,000 from what I was quoted.. ..never heard back from Kyle or management