Super great. Wait was not that bad. Considering it was a last minute appointment.
3/5/2025
Teri S. VERIFIED CUSTOMER
Kyle was great!
3/5/2025
Jungtae K. VERIFIED CUSTOMER
Part is not available.
3/5/2025
James S. VERIFIED CUSTOMER
Best experience ever she was the best. Everything was so easy providing me transportation to and from the appointment
3/5/2025
Sergio D. VERIFIED CUSTOMER
Kyle was very professional and handled all my inquiries.
3/4/2025
Chistopher L. VERIFIED CUSTOMER
Excellent customer service. One of the best Genesis experiences I have been through. Amazing communication, updates, and knowledge.
3/3/2025
Raul R. VERIFIED CUSTOMER
I cannot express how much I appreciate Mariela for her professionalism and expertise on the service I received from her . I am very happy I bought a car that at the same time I can trust with my service on my Genesis. Thank you so much to her . Happy customer. Raul R
3/3/2025
Wanda J. VERIFIED CUSTOMER
Edwin was great!
3/2/2025
Martin M. VERIFIED CUSTOMER
Edwin was honest about the service expectation, and went above and beyond to ensure I left satisfied.
3/1/2025
Dana H. VERIFIED CUSTOMER
Kyle was very helpful
3/1/2025
Jason S. VERIFIED CUSTOMER
Kyle is the best!
3/1/2025
Kevin Y. VERIFIED CUSTOMER
Kyle is always in his game. I had a 700am appointment and he was at my car @ 7am sharp! I explained that I was on tight schedule and he and your team had it done ahead of schedule. Amazing!
2/28/2025
Pamela C. VERIFIED CUSTOMER
Edwin was professional but I had to call and text a couple of times to get an explanation of what happened to the car. I didn't get any updates even though the car was there Monday and Tuesday, returned Wednesday. Edwin told me the alarm was rewired but the driver that dropped the car off showed me paperwork that said the alarm was removed. It concerns me that information about what happened to our car is inconsistent. I haven't checked yet if the alarm is still in the car. It's the 2nd time the car had to be brought in within a month and a half. I just wish people would understand this frustration. No rental car was available to be driven over to us, so we had no car from Saturday to half of Wednesday. Overall, I'm so disappointed with the Genesis experience
We thought we were leasing from a higher end brand but we are getting substandard everything
2/28/2025
Steve W. VERIFIED CUSTOMER
Mary is awesome
2/28/2025
Michael T. VERIFIED CUSTOMER
Edwin was very helpful and did a great job with providing info and timely responses to my inquiries. I truly appreciate his efforts.
2/28/2025
Khalid B. VERIFIED CUSTOMER
Mariela was amazing. Fast service I have ever had. I love Norm Reeves Genesis.
2/27/2025
Henry A. VERIFIED CUSTOMER
Thank you Edwin was awesome.
2/27/2025
Marisela I. VERIFIED CUSTOMER
Kyle Predmore is the man to go too! I will always choose him! For the past 3 years getting my genesis service he's always top notch with me and I appreciate him ! For all he does. Thank you !
2/27/2025
Katharine P. VERIFIED CUSTOMER
The whole experience was great and I appreciate Edwin’s work! :)