Every time I come to Genesis for service I'm never disappointed Edwin was friendly and attentive. The waiting room has a nice vibe there's space coffee and TV it makes car service not feel like a chore
8/30/2025
Yulin Z. VERIFIED CUSTOMER
Kyle has done a great job over the years, he is communicative and helpful when it comes to servicing my vehicle.
8/30/2025
Phuong P. VERIFIED CUSTOMER
I had very good experience with Kyle. He was very helpful and truly care! Highly recommended!
8/30/2025
Scott M. VERIFIED CUSTOMER
Edwin provided superior customer service and went above and beyond to make sure my vehicle was serviced appropriately and returned in a reasonable time frame.
8/29/2025
Cynthia B. VERIFIED CUSTOMER
It was a smooth transaction and great customer service.
8/29/2025
Kenda M. VERIFIED CUSTOMER
No thank you. I don’t do surveys
8/29/2025
Kevin Y. VERIFIED CUSTOMER
Kyle is The Best! Professional, calm and attentive communication. Makes a genuine connection with the client.
8/28/2025
Paul K. VERIFIED CUSTOMER
Nice experience with him
8/27/2025
Sohn B. VERIFIED CUSTOMER
Edwin goes above and beyond for his clients.
8/27/2025
Yvette F. VERIFIED CUSTOMER
The service agent was very friendly and did a good job of explaining the service items to me.
8/27/2025
Haig D. VERIFIED CUSTOMER
She went above and beyond
8/27/2025
Naomi D. VERIFIED CUSTOMER
I was well taken care of. All went well.
8/27/2025
Lateefah S. VERIFIED CUSTOMER
Edwin is phenomenal!
8/25/2025
Miguel C. VERIFIED CUSTOMER
Good service and great communication for the workers . You have a 100 % good time.thanks
8/25/2025
Roman D. VERIFIED CUSTOMER
Mariela went above and beyond to make sure I understood and fixed the issue I was having with my car. After several months of disappointing service calls from customers service and appointments at the Van Nuys dealership I am glad she was able to restore my faith in Genesis!