Edwin was friendly and courteous. A great addition to the Cerritos team. He was transparent about recommended services and options available. Ensured I was stayed informed throughout the process. Definitely would reccomend as an advisor.
9/25/2025
Charles C. VERIFIED CUSTOMER
None
9/24/2025
Rosa L. VERIFIED CUSTOMER
Edwin Thank you for job well done
9/24/2025
Gary J. VERIFIED CUSTOMER
None al was good
9/24/2025
Christopher Berj. VERIFIED CUSTOMER
Edwin resolved all of my concerns in a timely manner. Great customer service.
9/24/2025
Paul C. VERIFIED CUSTOMER
He answered all my questions and helped me get the best out of my service appt.
9/24/2025
Junghee C. VERIFIED CUSTOMER
He is always kind:)
9/22/2025
Peter P. VERIFIED CUSTOMER
Steering wheel had red marks all over it and very dirty
9/21/2025
Wook Chong. VERIFIED CUSTOMER
Made comfortable.
9/21/2025
Cristina L. VERIFIED CUSTOMER
Excellent service!
Thank you so much
9/21/2025
Wendy L. VERIFIED CUSTOMER
He is great!
9/21/2025
Cindy B. VERIFIED CUSTOMER
Our GV80 has had a vibration while driving at different speeds for the past several years. First time I dropped off for inspection Technician said it was brakes. I had the brakes replaced. So I took it back for another inspection and now the technician said the tires are out of balance. Took to the tire shop that installed the factory Michelin tires and the stated the tires are not out of balance. We still have a vibration. Not happy.
9/21/2025
Vicky W. VERIFIED CUSTOMER
Great, I will complete it, she was great
9/20/2025
Diane R. VERIFIED CUSTOMER
She was great. She answered every question that I asked with great knowledge. Everything was wonderful.
9/19/2025
Brian G. VERIFIED CUSTOMER
Excellent service and good communication, thanks.
9/19/2025
Leonard D. VERIFIED CUSTOMER
Good communication.
Was very attentive to my requests.
MBZ level service
9/19/2025
Khalid B. VERIFIED CUSTOMER
Great service from the beginning to the end..
9/19/2025
Charles L. VERIFIED CUSTOMER
Everything was good.
Car wasn’t washed, not sure if you don’t do that anymore or maybe you only wash a car after service during the first 3 years of complementary servicing?