I had an excellent experience working with Edwin Rivas as my service writer. He was professional, attentive, and made the whole process smooth and stress-free. Edwin clearly explained everything about my car’s service, kept me updated, and made sure I felt taken care of from start to finish. Outstanding customer service—I’ll definitely be back thanks to his help!
10/3/2025
June R. VERIFIED CUSTOMER
I was the service would take a couple of hours. After 2 hours my car was ready.
10/3/2025
Judie J. VERIFIED CUSTOMER
Mariel was very professional a d a great agent. She was able to answer all questions asked. Thank you Mariela!
10/2/2025
Sandra S. VERIFIED CUSTOMER
Edwin was fantastic. He took time to explain everything and made sure that since my car was due for service he recommended it which will save me from making another trip.
10/2/2025
Janey C. VERIFIED CUSTOMER
I was completely satisfied with the service as usual. The new showroom was beautiful where I waited for my vehicle. Mariela was a great representative for your company. She made me feel welcome.
10/2/2025
Stephen S. VERIFIED CUSTOMER
Kyle made things super quick and easy for me. Thank you!
10/1/2025
Francisco D. VERIFIED CUSTOMER
See you n
10/1/2025
Barbara S. VERIFIED CUSTOMER
She was efficient, courteous, kind, and she remembered my name
9/30/2025
Gregory S. VERIFIED CUSTOMER
Love the text responses!
9/30/2025
Carlos C. VERIFIED CUSTOMER
Very good service. They helped me with my problem and solved it as quickly as possible. They were very kind. Thank you.
9/29/2025
Fernie H. VERIFIED CUSTOMER
Great service from Edwin. Also from Kyle and mariela. Im very satisfied with Genesis of Cerritos
9/27/2025
Bobby W. VERIFIED CUSTOMER
very smooth service experience.
9/27/2025
Leo C. VERIFIED CUSTOMER
Some of the best service I’ve had.
9/26/2025
Jesse G. VERIFIED CUSTOMER
Kyle is Excellent!
9/26/2025
Stacey E. VERIFIED CUSTOMER
Mary was very professional and kind.
9/26/2025
Brian C. VERIFIED CUSTOMER
Great job. Thank you so much.
9/26/2025
Cliff F. VERIFIED CUSTOMER
I just came in for an oil change and Kyle pointed out some trim that was oxidized and said they could replace it under warranty, and gave me a beautiful GV80 while. Totally happy with the service!