Very much appreciative of Edwin to attentively listening and paying attention on the issues that I have.
9/8/2025
Rory B. VERIFIED CUSTOMER
Mariela is a consummate professional. You can tell she loves her job and really cares about her clients is refreshing for me to be able to work with someone that caring
9/7/2025
Romus W. VERIFIED CUSTOMER
They forgot to wash car otherwise okay with work done
9/7/2025
Gregory C. VERIFIED CUSTOMER
Great Service!
Thank you!
9/7/2025
Danyna W. VERIFIED CUSTOMER
Mariela was very knowledgeable and had answers/ advice for all our questions.
9/6/2025
Pamela D. VERIFIED CUSTOMER
I come from Arizona to see Mary and Isaac. They have taken fantastic care of my car ever since I bought it. These two are the best!
9/6/2025
Leonard D. VERIFIED CUSTOMER
Kyle was very easy to work with. I requested my first oil change early and he accommodated that.
The video from the service tech is a nice procedure. BMW would do that. Good job
9/5/2025
Philip C. VERIFIED CUSTOMER
Very professional and courteous
9/4/2025
John B. VERIFIED CUSTOMER
Kyle is great. New facility is great. Maintenance and wash done quickly. Thanks
9/4/2025
Hattie S. VERIFIED CUSTOMER
Edwin takes good care of us, and I'm very satisfied with the service at Norm's Reeves Cerritos Genesis!
9/4/2025
Phillip C. VERIFIED CUSTOMER
Thank you. The front left tire in the driver side is still making screeching sounds.
9/4/2025
Eunsung P. VERIFIED CUSTOMER
Thank you! your service is always great!
9/4/2025
Moriah C. VERIFIED CUSTOMER
great job
9/4/2025
Dora G. VERIFIED CUSTOMER
Edwin was excellent. Courteous and knowledgeable.
8/31/2025
Charles P. VERIFIED CUSTOMER
Thank you
8/31/2025
Randy N. VERIFIED CUSTOMER
Kyle did a very good job
8/30/2025
Timothy H. VERIFIED CUSTOMER
Great experience
8/30/2025
Gary M. VERIFIED CUSTOMER
Na
8/30/2025
Pamela J. VERIFIED CUSTOMER
Every time I come to Genesis for service I'm never disappointed Edwin was friendly and attentive. The waiting room has a nice vibe there's space coffee and TV it makes car service not feel like a chore
8/30/2025
Yulin Z. VERIFIED CUSTOMER
Kyle has done a great job over the years, he is communicative and helpful when it comes to servicing my vehicle.