Excellent service including pick up and return. However my vehicle was returned and all personal settings were deleted. Everything from seats, radio, maps, and Bluetooth connections. Why was everything reset?
7/24/2025
Youngho K. VERIFIED CUSTOMER
Excellent! I am very much satisfied.
7/23/2025
Stephanie H. VERIFIED CUSTOMER
This was the most excellent service I have EVER had! I was greeted like family as I pulled in to the service area. Mariela came out, introduced herself, explained the steps of dropping off the vehicle, and invited me in for coffee. The dealership ambiance is fantastic!! The gemtleman who brought my loaner vehicle was thoughtful and polite. The gentleman who brought my car to me was equally pleasant. ????, Genesis!!!
7/23/2025
Gayle K. VERIFIED CUSTOMER
Edwin was pleasant, knowledgeable, and customer focused. He went above and beyond to be sure we were taken care of. He even went so far as to get a couple of issues covered under warranty even though we are past warranty period.
7/21/2025
Wook Chong. VERIFIED CUSTOMER
Did not find problems.
7/21/2025
Demi N. VERIFIED CUSTOMER
Edwin Rivas and the team provided an excellent service.
Thank you!
7/21/2025
Jeffrey S. VERIFIED CUSTOMER
Service was great.I enjoyed the new building was my first time there.The lounge is beautiful
7/21/2025
Ruben R. VERIFIED CUSTOMER
I've had the pleasure of dealing with Kyle on several occasions. Every interaction has been nothing less than professional and courteous!
7/20/2025
Carlos C. VERIFIED CUSTOMER
Mariela helped me with everything, very cordial and good service, I recommend them.
7/20/2025
Robert O. VERIFIED CUSTOMER
Excellent customer service!
7/20/2025
James C. VERIFIED CUSTOMER
Your new Dealership building and service area is state of the art and Mariela is the best!!!
7/20/2025
Seungmook C. VERIFIED CUSTOMER
I notice that the accel is back to normal. The engin responses as it was my first drive of this gv80.
7/20/2025
Maria C. VERIFIED CUSTOMER
Excellent service very professional he is always letting me know the status of.
7/20/2025
Daniel P. VERIFIED CUSTOMER
Kyle, service manager is very friendly
7/20/2025
Tanganyika T. VERIFIED CUSTOMER
Edwin is awesome. The in and out service was better than I expected. The dealership is beautiful and comfortable. Can’t wait to take my car in for its next service.
7/20/2025
Alejandro G. VERIFIED CUSTOMER
Edwin was very courteous and kept me informed throughout the process. Excellent service advisor
7/20/2025
Pamela M. VERIFIED CUSTOMER
Edwin was very professional. He came out to introduce himself and made the check-in and out very easy.
I was relieved because it's next to impossible to communicate with anyone by phone. This was my first time for my car getting service. I did not have high expectations.
Edwin Rivas changed that to a positive experience! Also the new facility is great!
7/18/2025
Akoni J. VERIFIED CUSTOMER
Kyle was great to work with. Communicated quickly and made sure we were taken care of from start to finish. It was nice working with Kyle and talking with him directly throughout my cars time in service was easy. Very helpful and accommodating. Thank you.
7/17/2025
Shi L. VERIFIED CUSTOMER
Overall excellent experience.
7/17/2025
Cecilia C. VERIFIED CUSTOMER
Love Edwin. He always makes sure my car is safe to drive.