Both the website and the app couldn't schedule the service and then when I called around 3pm no one answered nor called me back for me to schedule my oil change. This led me to have to drive to the dealership to schedule my appointment
1/6/2024
Colleen R. VERIFIED CUSTOMER
Freddie slipped my job in when it was a busy day. He made me feel special and I so appreciate it! Thx!
1/6/2024
Lourdes C. VERIFIED CUSTOMER
Front desk staff was very friendly and efficient. Even gave me a discount!
1/6/2024
George A. VERIFIED CUSTOMER
The tire alert on the dashboard was supposed to be fixed.
It is coming up again.
1/5/2024
Gerald B. VERIFIED CUSTOMER
Fredy was very helpful
1/5/2024
Renee T. VERIFIED CUSTOMER
Sal was great!
1/5/2024
Derrick D. VERIFIED CUSTOMER
My experience with Miguel was awesome! He was very communicative throughout the whole process and my service was done the same day. Very glad to be working with him!
1/5/2024
Cookie R. VERIFIED CUSTOMER
Miguel and Kelsey were absolutely amazing today. Very helpful very friendly and you’re lucky to have them. Great team.
1/5/2024
Thomas S. VERIFIED CUSTOMER
Miguel is always the best!
1/5/2024
Brandon P. VERIFIED CUSTOMER
Miguel is always awesome! We drive past other Ford dealerships to bring our vehicles to him!
1/5/2024
Michael G. VERIFIED CUSTOMER
Freddy is awesome
1/5/2024
George C. VERIFIED CUSTOMER
Good team
1/5/2024
David S. VERIFIED CUSTOMER
Great people great work
1/4/2024
Steven M. VERIFIED CUSTOMER
Jacob did an awesome job showing exceptional customer service today and has earned my future business. Good customer service is hard to come by these days and today was a breath of fresh air. Thank you Jacob
1/4/2024
Paula G. VERIFIED CUSTOMER
I am saddened with how much you charge for parts
I found the same part for a lot less than your cost and labor is just simply over priced. You cannot justify 550.00 worth of labor for a job that would definitely would not take longer than 1 hour. I found a video on you tube and I can definitely do it myself. In 2 hours at the.most.
1/4/2024
Scott G. VERIFIED CUSTOMER
Efficient…friendly…
1/4/2024
Gavin K. VERIFIED CUSTOMER
Everyone is so nice
1/4/2024
Jeff F. VERIFIED CUSTOMER
Jacob wad professional.
1/3/2024
Patrick M. VERIFIED CUSTOMER
Miguel did a great job, keeping us informed about the repair at each step of the process. . Letting us know why the parts were not available and letting us know when we could expect the parts that were needed to replace the parts that were defective. As a customer we understand that standing behind your product is very important, we the customer e expect that when we buy a product we only want the product to do as promised . And when the product fails and leaves the customer stranded you the manufacturer, distributor or retailer will do whatever is needed to make it right is greatly appreciated.