Sal was very professional and helpful, and I appreciate him getting a rental car.
1/11/2024
Judy L. VERIFIED CUSTOMER
I am so impressed with the outstanding customer service Ford employees give to their customers. They make you feel so welcome, you want to keep coming back. The employees check on you and always ask if you need anything. You know when a team of employees are treated well and appreciated because they show that back to the customers. What ever your doing Ford, keep doing it!
1/11/2024
Dan C. VERIFIED CUSTOMER
Fredy Compos and Mark Jones the technician both did an awesome job repairing my truck. The professionalism and customer service that Mr. Compos and Mr. Jones provide is amazing. Thank you gentlemen. Dan C
1/11/2024
Nicholaus M. VERIFIED CUSTOMER
Clare is amzng ndlqays takes the best care of me!
1/11/2024
Greg M. VERIFIED CUSTOMER
Fredy was great. Took good care of me and my truck.
1/11/2024
Rebecca G. VERIFIED CUSTOMER
Im satisfied with your service on my car- thanks! However, im disappointed the mechanic destroyed my bike rack and its no good to use and I have to buy another one.
1/11/2024
Temp Power. VERIFIED CUSTOMER
Fredy was extremely helpful and courteous. Takes pride in is work and builds relationships. Great person!
1/10/2024
Colleen N. VERIFIED CUSTOMER
Very thorough
1/10/2024
Sarah L. VERIFIED CUSTOMER
Miguel has always been wonderful to work with. He always straight forward, friendly, and extremely helpful!
1/10/2024
Richard G. VERIFIED CUSTOMER
RSM Ford is the greatest dealer ever! That is why I have purchased six vehicles all the way back when you were Downey ford..
1/9/2024
Benjamin Y. VERIFIED CUSTOMER
He was great! Very nice, very professional.
1/9/2024
Paul B. VERIFIED CUSTOMER
Thank you Sal great communication and honest words
Take care
1/9/2024
Mark C. VERIFIED CUSTOMER
Miguel goes above and beyond to take care of his customers needs. He’s one of the best customer service representatives I’ve ever come across in any industry honest ,straightforward, and professional.
1/9/2024
Leena B. VERIFIED CUSTOMER
Fredy was great
1/8/2024
Angel F. VERIFIED CUSTOMER
I appreciate you guys providing a transportation from into the business to our destination having a rental car would be a lot better and helpful but I understand cost
1/8/2024
Harold G. VERIFIED CUSTOMER
I appreciated Miguel keeping me posted. I was amazed how quickly my car was returned to me way before the estimated time. Thank you!
1/7/2024
David C. VERIFIED CUSTOMER
Mr. Was very helpful and was able address all the issues/concerns that I had in helpful professional manner
Thank you Mr Wu
David Gjestland Ph.D.
1/7/2024
Colleen B. VERIFIED CUSTOMER
Claire has always been and continues to be the reason I am a repeat customer at Ford. I feel like I don’t need to “keep track” of my cars maintenance because she does it! She always reminds me and makes it easy to bring my car in. You have the most amazing, caring employee!
1/6/2024
Pam K. VERIFIED CUSTOMER
Jacob is always professional and courteous. He’s also always considerate to my teenage son who is the driver of the Mustang and doesn’t talk down to him, but is friendly to him. He does a great job explaining the recommendations thoroughly to both of us. I’m considering buying my daughter a car from your dealership because of the great service.