We could tell that it was a very busy time when we arrived but Katie greeted us with a big smile. Goes a long way to show the quality of customer service at Livermore Honda. Much appreciated.
7/15/2021
Ryan And. VERIFIED CUSTOMER
She went above and beyond to hear my unique story and help me find the solution that I needed! She IS the personal connection between a large corporation and the owners of Honda’s.
7/15/2021
Edward D. VERIFIED CUSTOMER
Katie was very attentive, and helpful. Very friendly and polite.
7/15/2021
Nicole S. VERIFIED CUSTOMER
Extremely difficult getting a live person to answer the phone for service assistance
Ultimately had to call the sales dept for assistance
7/14/2021
Larry G. VERIFIED CUSTOMER
Very good customer service today. Kudos to Katie and the curtesy vehicle driver.
7/14/2021
Andre C. VERIFIED CUSTOMER
Thanks RJ!
7/13/2021
Carol P. VERIFIED CUSTOMER
RJ does a great job!!
7/13/2021
Tou L. VERIFIED CUSTOMER
Rj was professional, polite and courteous the entire time. He communicated with me exactly what needed to be done with the car and explained things in a clear concise manner. Thank you Rj for making the experience that much more better.
7/13/2021
ANIL U. VERIFIED CUSTOMER
Two things-
1. Didn’t get any response on Friday AM or PM time when asked when to come in to pick the car
2. Didn’t like how billing was handled. In spite of giving discount coupons/code in advance, it was not taken care. Had to wait for new person to redo the billing adjustments
7/13/2021
Kamaljit D. VERIFIED CUSTOMER
V good
7/13/2021
SHARON O. VERIFIED CUSTOMER
Service was superb. Katy did a great job. She was friendly and efficient.
7/13/2021
Caleb W. VERIFIED CUSTOMER
Great customer service.
7/13/2021
Sujatha A. VERIFIED CUSTOMER
Thanks for the service. I got ride back home and also got ride to pick up my car . Car driver is very kind. Thanks to Katie for the awesome service provided
7/13/2021
Barry T. VERIFIED CUSTOMER
None
7/13/2021
Israel R. VERIFIED CUSTOMER
RJ has great customer service and was very helpful handling my concerns.
7/13/2021
Steven A. VERIFIED CUSTOMER
Rj was awesome. Very responsive and proactive on keeping me updated about the service on my car!
7/12/2021
GREGORY K. VERIFIED CUSTOMER
Courteous and quick.
7/10/2021
ALEX N. VERIFIED CUSTOMER
RJ Cruz take extra time to answer all questions with a happy face ????
7/9/2021
Karyn H. VERIFIED CUSTOMER
RJ Cruz and his TEAM provided excellent Customer Service. They go above and beyond to ensure they completely satisfy your expectations and then some!! They truly are an instrumental
reason why Honda has a great Reputation! Thank you RJ Cruz and TEAM!
7/9/2021
Allison S. VERIFIED CUSTOMER
RJ was great, and made the whole process enjoyable and smooth! I will definitely be back to work with him again. Thanks RJ!