I waited a long time and then they told me my car was ready and the car wouldn’t start and it turned out they put the new battery I paid for not another car and I had to wait even longer
7/8/2021
KRISTIE W. VERIFIED CUSTOMER
RJ was great -- very friendly, efficient. It was very hard to make an appointment, either online or by phone. I had to try multiple times over two days to make an appointment.
7/8/2021
Katrina T. VERIFIED CUSTOMER
RJ provided excellent customer service!!!
7/8/2021
Gurinderjit K. VERIFIED CUSTOMER
RJ was great.
7/8/2021
Gary R. VERIFIED CUSTOMER
Prompt, courteous, great pricing!
7/8/2021
Linda A. VERIFIED CUSTOMER
RJ Cruz was outstanding. He kept me posted with what was going on with my Honda. Am so happy my caris finally running.
7/8/2021
Abimbola O. VERIFIED CUSTOMER
Katie was great!
7/8/2021
SILVIA L. VERIFIED CUSTOMER
I was more than satisfied w the service I was given @ the Livermore Honda by Ian Cruz. He was professional. Knowledgeable and had great customer service tools he used. Both he and Angel Angeles are the reason I go to the Livermore Honda location. They are both assets to your company, we need more workers/employees like them that make customers want to return because of their knowledge and professionalism. Thank you for hiring these two men:Ian Cruz and Alex Angeles
6/29/2021
LISA W. VERIFIED CUSTOMER
Dealership lost the paperwork and contacted us at 12:30 to ask why our car was in the service lane. After several phone calls back and forth Katie took over and was able to find the paperwork and get our car serviced later that day.
6/29/2021
COTY D. VERIFIED CUSTOMER
RJ delivered outstanding and professional customer service which speaks volumes of his ability to place customer needs above all. Definitely would recommend his services to others.
6/29/2021
John B. VERIFIED CUSTOMER
Superb service from RJ!
6/29/2021
Aaron M. VERIFIED CUSTOMER
RJ was exceptional! Give him a raise! What amazing customer service.
6/27/2021
Erika H. VERIFIED CUSTOMER
Very satisfying
6/26/2021
Aziza O. VERIFIED CUSTOMER
RJ is wonderful
6/26/2021
James H. VERIFIED CUSTOMER
Every employee I meant there was outstanding. Even as busy as they were they took care of things. My Honda will always go there!
6/25/2021
Adrian S. VERIFIED CUSTOMER
Service was great and customer service was amazing
6/25/2021
Ann C. VERIFIED CUSTOMER
RJ was excellent!
6/25/2021
Jason S. VERIFIED CUSTOMER
RJ was absolutely great, hope he is still there when I need to get service next time.