I'm satisfied also just find out my honda warranty is up to 80k miles.
9/22/2021
Martin G. VERIFIED CUSTOMER
Katie is professional, courteous, and kept me apprised of work being completed on my car.
9/21/2021
Donald N. VERIFIED CUSTOMER
Great Service
9/20/2021
Michelle D. VERIFIED CUSTOMER
Katie did not return my call regarding their findings on my vehicle. No one seemed to have an answer for me regarding my warranty. Typically we love coming to Livermore Honda but this time was not their usual service. I do not want to work with Katie. She is not very professional. Please do not contact me either.
9/19/2021
Jerome V. VERIFIED CUSTOMER
professional, courteous, respectful.
9/18/2021
Ben W. VERIFIED CUSTOMER
I hadn’t been to a dealership since a negative experience at Dublin about 5 years ago. Went in for a transmission software update and had a surprisingly good experience earlier this year I think with RJ. So I was in a jam after losing the dumb wheel lock key. Expected a big hassle, long wait, excessive charges, but again, what a surprise. He realized the car wouldn’t need to be on a lift and fit it in the schedule. He said it might be an hour and maybe more, depending on whether they had the master key. So imagine my surprise when he called 30 minutes later saying it was done. I’ve been going there a lot lately for parts now that the car is getting old, and I am relieved to find a dealership that isn’t a stealership. I feel confident that RJ and the team are more interested in making a customer than making a quick buck. Thanks
9/18/2021
Candace K. VERIFIED CUSTOMER
Love you all at Livermore Honda. Thanks for the great service RJ.
9/18/2021
Belliny S. VERIFIED CUSTOMER
Katie Brower, helped me understand what issues were with my car, and even highlighted my car issues on the invoice. Katie helped with few tips about what to do to solve my car’s current problems. I really thanks her for going above and beyond . Helpful with a friendly smile, and if I ever need more car work I will definitely go back.
Thank you
Belliny S
9/17/2021
Tiffani R. VERIFIED CUSTOMER
Thank you for your help good service I will be back !
9/17/2021
Guillermo G. VERIFIED CUSTOMER
Katie is the best!
9/17/2021
Melanie T. VERIFIED CUSTOMER
Yes the service provided was great and efficient. The suggested time line for service was perfect and RJ was pleasant and professional. Thank you again.????
9/17/2021
Sagar S. VERIFIED CUSTOMER
Your representative lied to us about tire replacement on our honda civic . we agreed on pricing for michelin primacy tires, he installed goodyear tires without permission or informing us leaving us saddled with inferior tires not of our choosing.
We bought our 2018 honda pilot from you and have had both vehicles routinely services with you. We expect at least basic truth and consent from Honda Livermore. I am giving you guys 48 hours to rectify this situation and take disciplinary action against this employee. We never had such a nightmarish experience with Burke when he worked in your service shop. We will be filing a complaint with Honda of America as well.
As management, we hope you take our complaint seriously.
9/15/2021
Mohammad F. VERIFIED CUSTOMER
Very good service ????
9/14/2021
Bertha O. VERIFIED CUSTOMER
Rj was great! I appreciated him going above and beyond to make sure my car issues were taken care of. Gave me a lot of peace of mind. Thanks again!
9/11/2021
Mike Y. VERIFIED CUSTOMER
Great service
9/10/2021
Ann L. VERIFIED CUSTOMER
DJ was very efficient and has a nice personality thank yu rj
9/9/2021
Chezaray B. VERIFIED CUSTOMER
Thank yoy RJ he is the best person I have experienced at any dealership. You guys got you a good one. Thank tou