I came in with a problem and the team that looked at my car confirmed it had one but as they cleared the warning nothing else was done. I was left to wait until the warning came back on to come back to show it again. I will say the people were very nice and meant well, but not having the problem actually fixed in a meaningful way makes me fearful of driving a car with a problem. Another warning came on today which I will have to get resolved with another trip. I had mentioned this wanting while I was there as well. Hoping the next time I go in things will get fixed and not just reset. I have bought two cars at this dealership and would again as long as I can get problems taken care of.
10/30/2020
Abraham C. VERIFIED CUSTOMER
He is the best
10/30/2020
Lauren E. VERIFIED CUSTOMER
Sean was great! Very pleasant and helpful!!!
10/30/2020
Shirley H. VERIFIED CUSTOMER
Everything was good, thank you
10/30/2020
JANE W. VERIFIED CUSTOMER
Sean was extremely helpful and showed me features on my car that I was unaware of.
I also appreciated having my vehicle washed.
Will definitely continue to bring my CRV back to Livermore Honda for future service.
10/28/2020
Fawad P. VERIFIED CUSTOMER
Excellent customer service from Burke highly recommend this dealership and their great staff
10/28/2020
Julian C. VERIFIED CUSTOMER
He was very helpful and easy to approach. I have a baby with me so he made sure that when my van is done it is accessible to me He explains things well and made sure that my questions are answered. We appreciate all his help.
10/28/2020
WENDY F. VERIFIED CUSTOMER
Sean is awesome very knowledgeable and great with his customers. We will be back because of Sean
10/28/2020
Tahirah A. VERIFIED CUSTOMER
Burke was awesome. He went above and beyond to make sure my vehicle was fixed properly and back to me in time to take care of my work trip. I am very appreciative of all his hard work.
10/28/2020
Renal W. VERIFIED CUSTOMER
Finally I had a very good experience with Honda Livermore. Cos when I bought my car we were disappointed with our sales man Roman after we bought the car when we were asking him about some info he never responds but before that he was very attentive. But since he closed the deal with us he doesn't care with our future concerns.
10/27/2020
Andrew L. VERIFIED CUSTOMER
Burke was very helpful and was a pleasure to work with
10/27/2020
Janine E. VERIFIED CUSTOMER
Burke handled my recall work professionally and efficiently. He was communicative and friendly. 5 stars!
10/27/2020
TRACY G. VERIFIED CUSTOMER
Excellent follow up. Thank you!
10/27/2020
Amelia S. VERIFIED CUSTOMER
He was very helpful and personable.
10/27/2020
Susan A. VERIFIED CUSTOMER
Sean was professional, personable and efficient. It was very much appreciated as I knew my car was in great hands. Very quick work with complete transparency. I was greeted outside and also thanked by both Sean and the cashier. Great service group.
10/27/2020
Yuri K. VERIFIED CUSTOMER
Easy process everyone was real nice and helpful. Only issue was booking from the app doesn’t reflect in your system and the app says you have a shuttle.
10/27/2020
Joan F. VERIFIED CUSTOMER
I always trust Livermore Honda for my service. I bought my vehicle there and have taken it there for all service.
10/27/2020
Brett G. VERIFIED CUSTOMER
Sean is consistently great!
10/25/2020
Jorge V. VERIFIED CUSTOMER
Great job! Thanks
10/25/2020
LLCHAN V. VERIFIED CUSTOMER
Friendly and very good and explaining the procedures