Katie was one of the nicest lady’s and very sharp was just a pleasure to deal with. I good employees are hard to find she’s one of your best. KEEP HER! Thank you again. Thanks Mike
9/8/2021
Patricia R. VERIFIED CUSTOMER
There seems to be service staff changes at livermore Honda.... RJ has been a positive addition for us. He is attentive and the appt was complete.
9/4/2021
Sara W. VERIFIED CUSTOMER
Very kind and friendly!
9/4/2021
Mahesh R. VERIFIED CUSTOMER
The vehicle was serviced as promised. However, I am somewhat puzzled that the service technician could find no structural issues with the vehicle though CarFax states that it had been in a major accident and has structural damage! Also, I paid $40 for the inspection (which yielded no useful or substantive diagnosis)!
9/4/2021
Lorraine M. VERIFIED CUSTOMER
Very pleasant to deal with. Explained what the car was showing it needed in the car inside. Also helped explaining what the services were and the charges for each. Would do business with him again.
9/4/2021
Xiaojiang H. VERIFIED CUSTOMER
Good service.
9/3/2021
Mary O. VERIFIED CUSTOMER
The car was serviced as promised. I am just waiting for a call back regarding the battery that was removed. Please call me. Thank you
9/2/2021
Emmy K. VERIFIED CUSTOMER
Very friendly, knowledgeable
9/2/2021
Amanda K. VERIFIED CUSTOMER
I was satisfied with my experience with RJ, as usual. The problem was before RJ helped us. I have already sent a comment about how we weren’t contacted for installation of a part we paid for in advance, even though we needed the repair done as urgently as possible. I think it was rude to charge us for a part ahead of time, tell us we would receive a call when it arrived for installation, and not call us at all for days after the part had been received by Honda. We basically couldn’t drive the vehicle and park in public for days longer than necessary.
9/2/2021
Glenn B. VERIFIED CUSTOMER
Great job! I love coming to Livermore Honda!
9/2/2021
AMANDA K. VERIFIED CUSTOMER
We were told that once an ordered part arrived in a few days, we would get a call so that it could be installed. This is for a passenger side window that wouldn’t close. One week later, we hadn’t received a call yet, although we were told it would be a few days. I called, only to find out that the part had arrived days prior. It may not seem that a passenger window is critical, but we couldn’t drive well on freeways, and could not take the van to public places, as the window was wide open.
It was extremely inconvenient to have to wait days longer than necessary for a part we paid for in advance to be installed. If I hadn’t called, when was Honda going to let us know the part arrived? Days or weeks later?
9/2/2021
Bobby L. VERIFIED CUSTOMER
Soul good ..with my maxim respect !!
9/1/2021
Samantha R. VERIFIED CUSTOMER
She was incredibly kind and kept me well informed.
9/1/2021
Ryan B. VERIFIED CUSTOMER
Special thanks to RJ for swiftly assisting me and providing a ride while I waited for my vehicle. His attentiveness to detail and customer-focused mindset kept things moving and I am very pleased with his service, along with the Livermore Honda group. Cheers!
8/31/2021
Valerie J. VERIFIED CUSTOMER
Super friendly, knowledgeable and relax. Totally vibed with me. Thanks Katie!
8/31/2021
Douglas B. VERIFIED CUSTOMER
She's a keeper. Personable and was very efficient in handling the repairs needed
8/31/2021
Deborah F. VERIFIED CUSTOMER
It did take longer than usual to get checked in because he was the only one there.