Josue is very helpful. He contacted me to give me an update on my car.
4/20/2024
Kaylyn H. VERIFIED CUSTOMER
Rigoberto was excellent, very kind and professional. Made sure I was aware of my vehicle status and overall made it a very seamless experience!
4/19/2024
Kapil H. VERIFIED CUSTOMER
I handed over the car for service at morning 10:30 and I was communicated about pick up time as 5 PM. At 4 PM I get a text that my car pickup is next day. That is highly unprofessional. On top of it, from my last service, glove box was replaced and even now it is not functional. Overall not a good experience this time .
4/19/2024
Larry B. VERIFIED CUSTOMER
Raul continually goes above/beyond to take care of my vehicle, but more importantly takes care of me as a customer and values my experience every time I visit. Thanks Raul!
4/18/2024
Alex W. VERIFIED CUSTOMER
Warmly, precisely with the service ????
4/18/2024
Adam E. VERIFIED CUSTOMER
Josue has been a huge help to me this past year. I’ve ran over three nails already this year, but every time I came in to Norm Reeves Irvine to get the tire changed the experience stress free. Super easy, didn’t take very long, and Josue and the other employees I interacted with were super kind throughout the process. Thanks for the help!
4/18/2024
Viktor H. VERIFIED CUSTOMER
Everything was excellent
4/18/2024
Garrett B. VERIFIED CUSTOMER
Rigo is amazing. Love the team there so helpful and honest
4/18/2024
Keri H. VERIFIED CUSTOMER
Service was great
4/18/2024
Ben E. VERIFIED CUSTOMER
Amazing service! And very professional and friendly staff.
I have had some horrible experiences with auto shops in the past, but Rigo’s honesty and professionalism has definitely won my business as long as I drive a VW.
4/17/2024
Valentin L. VERIFIED CUSTOMER
Josue Zavala and Raul Escamilla were as usual very courteous, friendly, professional and helped me with all my needs.
Wally Lukanov
4/17/2024
Vincent D. VERIFIED CUSTOMER
Good experience. Thank you.
4/16/2024
Nicholas S. VERIFIED CUSTOMER
Thank You!
4/16/2024
Pejman H. VERIFIED CUSTOMER
I feel like I've been lied to taken advantage of, bait and switch, you name it I would never recommend Norm Reeves to anybody
4/15/2024
Xihong Z. VERIFIED CUSTOMER
Great Service
4/15/2024
Vahid N. VERIFIED CUSTOMER
My car did not get fixed
4/14/2024
Andrea K. VERIFIED CUSTOMER
I sat for 3 hours with no update with no kids with me. I was also told I had a nail in my tire and told it doesn’t need anything and now my tire pressure is continuing to drop in that tire. I have to make another appointment just to sit for another +hours there
4/14/2024
Gerardo Daniel. VERIFIED CUSTOMER
Jimmy did an amazing job keeping me updated with my car service. He was very polite and always had a smile on him.
4/14/2024
Jacqueline T. VERIFIED CUSTOMER
Jimmy was wonderful
4/13/2024
Dora F. VERIFIED CUSTOMER
Thank you Rigo for being patient with me and providing me with outstanding customer service.