Renato was great! He called and texted keeping me up to date on the progress of my car.
I appreciated the personal care and uber service so that I could pick up my car on time me.
1/1/2025
Lindy F. VERIFIED CUSTOMER
Jimmy was very professional and great at explaining what services the car needed.
1/1/2025
Jean B. VERIFIED CUSTOMER
Apt made for early am. Drove from Fullerton to find out part was not ordered! Rigo did help by getting it the following day but still disappointing. Car was completed but not washed as promised. Don’t think I will be back.
1/1/2025
Richard M. VERIFIED CUSTOMER
Friendly/ fast service
1/1/2025
Benjamin C. VERIFIED CUSTOMER
Great service!Josue is doing great!friendly, professional, and fast.
1/1/2025
Gerri M. VERIFIED CUSTOMER
Jimmy provided the best customer service and took great care of my car!
12/31/2024
Thomas D. VERIFIED CUSTOMER
Your team is extremely professional
12/30/2024
Pedro R. VERIFIED CUSTOMER
Friendly staff and fast service.
12/30/2024
Mehrdad A. VERIFIED CUSTOMER
The only thing I had a question on why did I have to change brake pads
And the brake disks if they were not scratched
Thanks
12/29/2024
Savanna S. VERIFIED CUSTOMER
Renato was extremely helpful in getting me in and out super quickly. Also super friendly! Coming back next time definitely.
12/29/2024
Theodore R. VERIFIED CUSTOMER
Josue was an excellent representative of your company. His communications were clear. He told me exactly what they were going to do to try to identify the problem that I described in general terms. He was very forthright about the potential approximate $200 charge for the vehicle inspection If it turned out that any damage was caused by modifications I did. The car was fixed on time. Pick up was very easy.
One suggestion I have for the dealership is to wash the car before it's returned. Mostdealerships I have been to recently for repairs of our several vehicles this as a courtesy. Obviously the car doesn't need to be detailed, but a quick washing or leave a better impression on your customers.
12/29/2024
Lisa Marie. VERIFIED CUSTOMER
They were great about the communication. They were great about pricing and I just always have a great experience there.
12/29/2024
Henrik L. VERIFIED CUSTOMER
The problem with the phone transition to the car was not fixed. Now we have to bring the car in again.
12/28/2024
Samantha S. VERIFIED CUSTOMER
Awesome dude!
12/28/2024
Michael S. VERIFIED CUSTOMER
Rigo is great. Connects personally and professionally.
12/28/2024
Wenlong J. VERIFIED CUSTOMER
Timely and friendly service. Thanks.
12/28/2024
Ryan S. VERIFIED CUSTOMER
Not satisfied at all. The parking sensors still beep when there’s nothing around me. The transmission still has a hard down shift between 3rd and 2nd gear. The rear speaker still pops. I refuse to accept this as normal. I’m actually offended that this wasn’t taken seriously considering I’m a first time VW owner who bought the most expensive vehicle on your lot and purchased an extended warranty. How will these issues be resolved?
12/26/2024
Laura F. VERIFIED CUSTOMER
Renato was great, made the whole experience easy. Highly recommend this dealership!