Renato has a great personality.Very much helped.Very professional
Thank him for his service.
12/10/2024
Kevin T. VERIFIED CUSTOMER
My appt. was early, kept me updated, explained in detail the work performed.
12/8/2024
Karen M. VERIFIED CUSTOMER
Norm Reeves is the finest Volkswagen Dealership in Orange County.
For Service and Sales. A shout out to my whole team of professionals that guide me through my service appointment. Safety check included.
If you are a loyal customer they will give you the best prices in Orange County and Los Angeles county. I have been to three other Volkswagen Dealerships and nobody can touch Norm Reeves Volkswagen for service or Sales. A special thanks to the Service Manager for the ride to Panera for breakfast. My vehicle needed a battery and an oil change which was done quickly and efficiently. Again their prices for service beat anywhere else Orange County and Los Angeles. I know I have been to three. They are the ultimate professionals and explain in detail the cost and the procedures they will be performing. Thank you Josue and his whole team of professionals.
12/8/2024
Joseph G. VERIFIED CUSTOMER
Jimmy did a great job
12/7/2024
Elizabeth W. VERIFIED CUSTOMER
It was lovely thank you!
12/7/2024
Mildred O. VERIFIED CUSTOMER
Rigo was terrific. Easy to work with.
Took the time to explain different options
and to enlighten me as to what I might expect
the next service. I appreciate his candor. I can
plan ahead. Great job.
12/7/2024
Tony K. VERIFIED CUSTOMER
Friendly, gave us clear explanation.
12/6/2024
Robert W. VERIFIED CUSTOMER
Jimmy **** done a great job for me , thank you for your car service & I definitely will come back again
12/6/2024
Fernando H. VERIFIED CUSTOMER
He was very polite, professional and helpful, thank you !!!
12/6/2024
Jesus Q. VERIFIED CUSTOMER
I recently had my vehicle serviced at Norm Reeves Volkswagen of Irvine and i was thoroughly impressed with the service i received from the diagnosis, the communication throughout the process and the final repair . I want to express my gratitude for the customer service provided by Josue Zavala, his professionalism an attention to detail regarding my vehicle made me feel fortunate to have had the opportunity to be helped by Josue . Thank you for taking such great care of my vehicle I will not hesitate recommend your service center to others .
sincerely,
Jesus Q
12/6/2024
Imran M. VERIFIED CUSTOMER
Rigo was great, friendly and very efficent!
12/6/2024
Katherine S. VERIFIED CUSTOMER
Jimmy **** is very nice and friendly. He has excellent customer service skills.
12/6/2024
Cecilia K. VERIFIED CUSTOMER
Always customer service is beyond expectations! Thank you
12/5/2024
Seyed T. VERIFIED CUSTOMER
Jimmy **** was great
12/5/2024
Tyler R. VERIFIED CUSTOMER
Thank you for the great service.
12/5/2024
Chi P. VERIFIED CUSTOMER
Excellence customer service. I live 20miles away and there is dealer near my house but I keep come to your dealership.
12/4/2024
Gregorio L. VERIFIED CUSTOMER
Rigoberto was extremely helpful and informative. I really appreciate the service I received. Will return for another service in the near future.
12/4/2024
Rafael G. VERIFIED CUSTOMER
Great service!!
12/4/2024
Marziyeh E. VERIFIED CUSTOMER
Rigo was very helpful and friendly!
12/3/2024
Thor E. VERIFIED CUSTOMER
Renato skillfully handled the check-in for recall repair and routine oil change. He was spot on as to the anticipated wait time, so the experience was a breeze. Looking forward to the next engagement with Renato and the the Norm Reeves service team.