Fantastic experience. I felt very well taken care of. Great comminication from start to finish.
12/23/2024
Daniel F. VERIFIED CUSTOMER
Renato was awesome! Super responsive and always kept me updated about my vehicle s status. Hire more people like him!
12/23/2024
Matthew M. VERIFIED CUSTOMER
I dropped my ID.4 off for 10 point inspection.about two hours later, Josue let me know that the job is done. So I stopped by and picked up like everything went well as planned. Also he sent me the results thru text as an attached. He did good job with communication.
12/23/2024
Marcus L. VERIFIED CUSTOMER
Good representation of the company and brand, just the labor rates are high and the websites doesn’t have many discounts as the other’s dealerships in LA area. The driver side rear tire pressure wasn’t set properly and I had to add 6psi to turn off the TPS indicator. Overall well perform work but time will tell how it holds up.
12/23/2024
Anna C. VERIFIED CUSTOMER
Renato was very thorough and attentive to my car issue
Thank you!
12/22/2024
Amer M. VERIFIED CUSTOMER
Excellent service provided by Renato.
A distinguished customer service under Jaime’s leadership.
Good luck and keep it up
12/22/2024
Pushpa J. VERIFIED CUSTOMER
This is second time in a row when after bringing the car from service some problem is detected. Yesterday after bringing the tire from service all 4 tire have low air pressure and tpms is on. Worst experience may be because the car is under extended warranty and I didn’t opted of extra recommendations done.
12/22/2024
Albert M. VERIFIED CUSTOMER
I dropped off my car for recall repair. Your Uber got me to my office and my car was ready and back to me quickly. It was a very seem less and convenient. Thank you.
12/22/2024
Manoj P. VERIFIED CUSTOMER
It was a terrible service. They took my car for over twelve hours after a promised three hours ONLY. They had my car overnight. After no communication whatsoever, not being told when my car would be ready until I made the call TO THEM several hours afterwards. There are two recalls that did not get fixed, I was scammed out of using two of my free services. I was told the issues would be fixed however, I came back the next day and they blamed the dangling front sensor on outside influence and tried to charge me 1500 dollars to fix it or commit insurance fraud. Although it was very clear that it was material defect. I intend to send this entire review to not only VW headquarters but also post on socials to warn others of the absolute dog **** service that you guys offer.
12/21/2024
Jennifer C. VERIFIED CUSTOMER
Everyone was helpful and kind
12/21/2024
Alex J. VERIFIED CUSTOMER
Excellent customer service
12/21/2024
Chhe L. VERIFIED CUSTOMER
Renato was excellent. Made service quick and efficient. Very helpful.
12/21/2024
Shadia D. VERIFIED CUSTOMER
Thank u for your great efforts
12/20/2024
Shohreh D. VERIFIED CUSTOMER
The service Tech, Renato was very helpful and polite.
I appreciated his great can do attitude and fast response,
Thank you,
12/20/2024
Mike Dawn. VERIFIED CUSTOMER
Great communication!
12/20/2024
Jose Antonio. VERIFIED CUSTOMER
Rigo is the best, if it wasn’t because he does an amazing job, your service would be a zero stars
12/20/2024
Joe G. VERIFIED CUSTOMER
Berto is the man!
12/20/2024
Yi R. VERIFIED CUSTOMER
Jimmy always makes everything at excellent
12/19/2024
Mark W. VERIFIED CUSTOMER
Josue was very professional and personable. I waited for the car and the work was completed in less time than expected. I was very pleased.