crystal and all service reps are always friendly and work to communicate with us.
parts for recall took 2 months to arrive
i had to call to inquire about the arrival if they are avaiable.
the service for the defroster cable was not completed. i had to pay again this time around . i was told warranty was expired. last repair was March 2022.
the defoster cable was attached by service rep March 28 when i drove up at 7:10am.
4/1/2025
Tatiana E. VERIFIED CUSTOMER
Rudolph was great !
4/1/2025
Ken K. VERIFIED CUSTOMER
The vehicle check in app was less than desirable. Used the message function that apparently goes no where. The advisor used the wrong phone number for text messsaging so did not get communication. Not a new customer.
4/1/2025
Jeremie C. VERIFIED CUSTOMER
Fransisco was extremely helpful and very professional.
4/1/2025
Evelia V. VERIFIED CUSTOMER
Excellent work!
4/1/2025
Chris S. VERIFIED CUSTOMER
Eduardo always goes above and beyond. He has serviced my car for years. I will follow him wherever he goes. Most reliable person you could meet.Honest and upfront about everything.
3/30/2025
Jesus/Milagros C. VERIFIED CUSTOMER
Savannah was very helpful, polite and kind. Excellent customer service!
3/30/2025
Jeffrey N. VERIFIED CUSTOMER
Eduardo provided excellent service and kept me informed throughout the process. Thank you.
3/30/2025
Helen A. VERIFIED CUSTOMER
Mike Mosley did a great job. My car was ready when he promised, and he called me immediately when it was done. And my car was washed for free! Excellent service experience.
3/30/2025
Lorianne V. VERIFIED CUSTOMER
Rafael was awesome - went above and beyond to take care of me!
3/29/2025
Neissan P. VERIFIED CUSTOMER
The Technician was great. He was on time. Did the job very well and quickly very helpful and great personality
3/29/2025
Transport Us. VERIFIED CUSTOMER
Oscar has been a great help with our service needs.
3/29/2025
Rochelle Denise. VERIFIED CUSTOMER
Thanks
3/29/2025
Nora G. VERIFIED CUSTOMER
My service advisor was great. She was very nice and delivered on everything. Thank you
3/29/2025
Raymond M. VERIFIED CUSTOMER
Great customer service
3/29/2025
Jesus G. VERIFIED CUSTOMER
Crystal does an amazing job making sure my truck is getting the proper maintenance and care !
3/29/2025
Audie S. VERIFIED CUSTOMER
Very helpful
3/29/2025
Sarah P. VERIFIED CUSTOMER
Rafael is the best!! He is so kind, communicative, and really cares about the customer.
3/29/2025
Helene S. VERIFIED CUSTOMER
Good service! Right on time picking up and and delivering back to me!
Pelite and efficient!!!